Is Reputation a good company to work for?

Reputation has an overall rating of 3.4 out of 5, based on over 489 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 54% of employees would recommend working at Reputation to a friend and 35% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

54% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (8) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 44 reviews)); "Great people that work there" ((in 41 reviews)); "A Good work life balance" ((in 33 reviews)); "Great team and collaboration to help everyone succeed!" ((in 27 reviews)); "Benefits are great." ((in 21 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 30 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant concern around potential layoffs" ((in 8 reviews)); "No 401k matching" ((in 7 reviews)); "No training program." ((in 6 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.4

54% would recommend to a friend

(94 total reviews)

Joe Burton

58% approve of CEO

35% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity & inclusion

3.3

Culture & values

3.2

Senior management

3.1

Compensation and benefits

2.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

Reviews about "Career Development"

Return to all reviews

4.0

Mar 18, 2025

Fine place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid work model, good opportunity for advancement

Cons

Benefits are not that great

Reputation Response

1y

Thank you for sharing your feedback. We’re glad to hear that you value the hybrid work model and the opportunities for advancement at Reputation. As mentioned on the latest 'Office Hours' call, we are always looking for ways to enhance our benefit offerings. Please reach out to totalrewards@reputation.com with your specific feedback on benefits so we can have a better understanding of your concerns. Thanks again for your review!

1.0

Dec 6, 2024

Unstable Leadership and Poor Communication – Proceed with Caution

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

The colleagues in the trenches are talented and supportive.

Cons

The company is in disarray. Recent layoffs were handled poorly, with no clear communication to the broader organization. This was a surprise attack, leaving employees anxious and uncertain about their future. The entire executive leadership team (ELT) has turned over in a short period, with every departure framed as "pursuing other opportunities." It's evident that these statements aren't truthful, and the lack of transparency erodes trust within the organization. Shifting priorities and a lack of cohesive vision make it challenging to deliver value to customers. As a CSM, I frequently had to bridge the gap between broken internal processes and frustrated clients without adequate support from ever changing leadership.

Reputation Response

1y

We appreciate both your acknowledgment of the talented and supportive colleagues you worked with and your constructive advice for improvement. Organizational changes and leadership transitions are always difficult, and we regret that these events left you (and potentially others) feeling uncertain. We take your feedback seriously and will continue our strides towards increased transparency and thoughtful communication in navigating such moments. We’re committed to (re)building trust and providing clear direction. Stabilizing our leadership team and improving processes to better support our employees and customers are top priorities. Your advice to openly communicate about challenges and the company’s direction resonates with us, and we will continue taking steps to create a more cohesive vision and consistent messaging. Thank you again for your feedback and your contributions during your time here. We are dedicated to learning from this input to foster an even stronger, more supportive environment for our team. We wish you the best in your future endeavors.

5.0

Nov 26, 2024

Good work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good coworkers a lot of opportunity to learn

Cons

far from the city when I commuted

Reputation Response

1y

Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the work, the team, and the opportunities for growth. We appreciate your contributions during your time with us and wish you continued success.

Viewing 10 - 12 of 94 Reviews

Jobs at Reputation

Technical Support I - Tier 1

Remote

View job

QA Automation Engineer II

Remote

View job

Sr. Marketing Operations Manager

Remote

View job

Account Executive, Mid Market

Remote

View job

Director, Customer Success - Automotive

Remote

View job

Reputation

Reputation reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Career Development"

Fine place to work

Unstable Leadership and Poor Communication – Proceed with Caution

Good work

Jobs at Reputation

Reputation reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Reputation reviews FAQs

Jobs at Reputation