Reputation reviews about "benefit"

35% positive business outlook

Reviews by job title

64 reviews
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from Home Good Leave policy

Cons

No Employee benefits Poor Work culture Poor Engineering Leadership

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Reputation Response
1mo
Thanks for your five years with Reputation (what a run!) and for taking the time to leave a review. We are pleased to hear the flexibility of remote work and our leave policies were positive during your time here. While we are not able to speak to every specific experience, we do not take lightly the investment of our team's time and energy, and decisions around priorities and projects are made with the product and our customers in mind. We wish you all the best and are grateful for the time and contributions you brought to the team.
2.0
Apr 14, 2026

Used to have Good work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good, like cabs, food, sometimes they do conduct events

Cons

Work culture was good, now it has been a nightmare. micromanagement is at it peaks. No Salary Hikes received yet for the year 2025-2026

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Reputation Response
2w
Thank you for your positive feedback on our benefits. We are glad our benefit offerings were positive with you. Good news! While our salary cycle was slightly delayed, the program was completed and all employees' salary increases were retro’d back to the original processing date of our salary cycle. We recognize that periods of change can sometimes bring new processes, expectations, or levels of accountability that may feel different from past ways of working. While that can occasionally be perceived as micromanagement, the intent is to improve alignment, collaboration, and execution to ensure we can deliver the best possible experience for our customers. We encourage you to speak with your manager and/or HRBP if you have any further feedback around that process. On the topic of devices, this is something we have been actively addressing in the Hyderabad office. Through research and an onsite visit from an Apple engineer, we identified that some of our laptops were underperforming in non-temperature controlled environments and have since resolved those issues through maintenance. Headsets have also been provided to help with background noise. If you are still experiencing any device challenges, please reach out to IT or the head of Tech Support directly. Replacements requests will be considered on an as-needed basis.
4.0
Mar 18, 2025

Fine place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work model, good opportunity for advancement

Cons

Benefits are not that great

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Reputation Response
1y
Thank you for sharing your feedback. We’re glad to hear that you value the hybrid work model and the opportunities for advancement at Reputation. As mentioned on the latest 'Office Hours' call, we are always looking for ways to enhance our benefit offerings. Please reach out to totalrewards@reputation.com with your specific feedback on benefits so we can have a better understanding of your concerns. Thanks again for your review!
2.0
May 13, 2026

Uncertain Future for Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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Reputation Response
2w
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
2.0
Jun 6, 2025

Once a good company, now totally lost. Morale has never been lower.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Hybrid work environment -Nice office and office perks -Flexible PTO -Many brilliant and kind people work here -Cutting-edge technology in some products -CEO makes attempts to be transparent and honest

Cons

-Weak benefits (no matching 401k, expensive health insurance) -Uncompetitive pay -Little to no recognition -No upward mobility(but always more work and responsibilities) -Hard work and good performance reviews result in more work, not more pay -Top performers and long-time employees are getting poached (due to better pay at competitors) -Executives hire their buddies and ignore others for promotions -Unclear vision (we say one thing then bend to whatever executive leadership, the board, or a customer asks) -High turnover and low average tenure -Continuously moving goalposts (good luck setting achievable goals) -Continuously changing performance review program and laughable performance raises (if any) -Large portion of bonus based on things out of your control -Devolving back into a sell-first, "customer is always right" mentality (desperate for money) -Leadership wants things done fast, cheap, and high-quality but doesn't understand you can't have all three -Leadership and HR talk the talk, but do not walk the walk when it comes to employee satisfaction. No one wants to admit that better pay would have a better effect on morale and satisfaction than any sort of "culture" building would.

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Reputation Response
1y
Thank you for being a valued member of our team for over five years. We appreciate you sharing both what’s working well, like our hybrid model, flexible PTO, and collaborative culture, and where we have room to improve. We also appreciate your recognition of our CEO’s efforts to communicate transparently. Your feedback reinforces the importance of open dialogue that we aim to uphold across all levels of the organization. We recognize your concerns around benefits, compensation, and career growth. While we don’t currently offer 401(k) matching, we regularly evaluate our offerings and recently moved to a provider known for low fees and ease of use. To clarify, our compensation strategy is grounded in trusted market data reflecting industry and regional benchmarks, not perception. That said, we know compensation is just one part of feeling valued, and we are continuing to assess how we recognize and reward performance across the board. We currently have a focus group brainstorming solutions in this area, among several others. Your assessment of our tenure and goal & performance review processes are a bit unexpected. Our average tenure is over 3 years which is generally not considered to be low in the tech space. Additionally, our goal & performance processes that were rolled out earlier this year have received positive feedback for their clarity, simplicity, and better business alignment. Nevertheless, we are always working on improving our programs related to career development and internal mobility. While not all change happens as fast as we’d like, your input helps us prioritize what matters most to our employees. We’re committed to listening, learning, and taking meaningful action to create a better experience for everyone here. Thank you again for sharing your experience and for being part of our journey. If you haven’t already, we encourage you to speak with your HRBP or manager directly to address your areas of concern. Your voice truly matters and it helps us grow.
5.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent Benefits Great management Welcoming atmosphere Family-oriented Excellent values Great compensation

Cons

Some situations with difficult clients Some minor HR inconveniences in the past

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Reputation Response
1y
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you appreciate the our welcoming atmosphere. It’s great to know that the company aligns with your values and that you're satisfied with compensation, benefits, management, etc. We understand that difficult clients can be a challenge, and we truly value your patience and professionalism in handling those situations. We encourage you to discuss the minor inconveniences you mentioned with your HR Business Partner as soon as possible to ensure all concerns are addressed promptly. Thank you again for sharing your feedback with us. We are grateful to have you on our team!
5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

It's a great time to be with Reputation. There are a lot of exciting things happening with AI and we recently rebuilt our platform from the ground up. The hybrid work schedule is a great balance, and the account load is very manageable which allows me to be very strategic with customers and drive positive results with our platform which is very fulfilling. Management have a great vision and direction for the company.

Cons

You have either been at Reputation for a few months, or a few years. The more tenured team members seem a bit resistant to some of the changes that are ultimately going to take the company (and opportunities) to the next level, and navigating those waters can be a bit challenging as a new employee coming in. Another downside is the lack of 401(k) matching, but other than that the benefits are great.

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Reputation Response
1mo
Thank you for this wonderful review! We are thrilled to hear that the platform rebuild, AI innovations, and strategic direction are resonating with you. It is exactly the kind of momentum we have been working hard to build. Your observation about navigating change within a tenured team is a thoughtful one, and something we are mindful of as we continue to evolve. Change can be challenging, but we believe the direction ahead is one worth embracing together. We hear you on the 401(k) match, it is something we continue to evaluate as the company grows. Thanks for being a part of the journey. Reviews like this one remind us why we do what we do!
5.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team, great benefits, and a fun environment!

Cons

Honestly, no cons! It's a great place.

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Reputation Response
1y
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed working with the team, the benefits, and the environment here at Reputation. It’s always great to know that our employees have had a positive experience. We appreciate you sharing your feedback and wish you all the best in your future endeavors!
2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

hybrid working good benefits with some things

Cons

the culture isn’t the best

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Reputation Response
1mo
Thank you for taking the time to leave us a review. We are pleased to hear you enjoy the hybrid work set-up. We also appreciate your comments regarding culture. Building an environment grounded in collaboration, accountability, and support remains an ongoing focus as we continue to grow and evolve as a company. If you have specific feedback on where we can improve, we invite you to reach out to your HRBP. Thank you!
5.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

-Flexible working hours -No peer pressure -Amazing perks and benefits - Wonderful people and working environment

Cons

Only con is that the overall salary package is low and the management does not give much emphasis on salary increment.

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Reputation Response
2y
We appreciate your review and are delighted to hear that you are a fan of Reputation! Thank you for your feedback on your overall salary package. We understand the importance of fair compensation and ensure that we regularly review compensation for alignment. Thanks for being a valued member of our team and please don't hesitate to reach out to your direct leader or HR to discuss your concerns further.
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