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Ro

Engaged Employer

Ro reviews

3.3

50% would recommend to a friend

(179 total reviews)
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Zachariah Reitano

53% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.0

Culture & values

3.0

Work/Life balance

2.9

Career opportunities

2.7

Senior management

Ro has an employee rating of 3.3 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ro employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

179 reviews
1.0
Dec 16, 2022

Incompetent and arrogant leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong salary and benefits - Some solid peers - Decent work/life balance

Cons

- Leadership team that’s controlling but inexperienced, woefully out of their depth in trying to manage a unicorn and unwilling to evolve or grow up. - Egregious lack of accountability or focus on delivering results, laughably bad as to make you wonder if they are actively defrauding investors. - No coherent corporate vision of strategy, but lots of docs created by VP+ leaders that are barely coherent. I’ve seen new grads produce better work. - Culture of toxic positivity and fake niceness. - Inability to hire, grow, and develop teams that leads to frequent layoffs/firings. They conveniently scapegoat the employees they hired and disempowered, rather than recognize systemic and pervasive issues. - People team that has received consistently negative feedback and ignored it. Instead of making it a great place to work, they barrage employees with requests to fill out surveys saying it’s a great place to work.

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Ro Response
3y
Part of working at Ro (and most start-ups of our stage) means that the leaders are indeed very involved. That’s a reality of our culture and not something we see as a negative. We’re very proud of the caliber of our leaders and team at large and we (and our investors) feel incredibly excited about our mission and strategy. Delivering results and doing so with a big heart are integral parts of the Ro culture and our People Team, and broader leaders at Ro, are always open to feedback. In fact, there are many avenues to provide feedback and we are thankful to our team for continuing to be candid and invested in our culture and success. If you’d like to talk further about your experiences at Ro we’d love to learn more - feel free to reach out to people@ro.co and we’ll set up some time.
1.0
Nov 15, 2022

Such a toxic culture

People operations
Recommend
CEO approval
Business Outlook

Pros

+ Competitive compensation, base. + Talented coworkers who are actually friendly when not being abused by their management chains.

Cons

Hard to know where to start! - People Team is so, so toxic. They strong-arm employees into staying quiet about firings/departures, and are so inappropriate in how they handle communications about routine HR processes. See replies to Glassdoor reviews that ooze with fake empathy for an example of how badly they function. - They ask departing employees to lie about why they're leaving, or, they'll cut off access and ask the departed employees' manager(s) to lie after the fact. Truth is not a part of the People Team playbook. Threatening employees into keeping quiet by saying they'll revoke severance offers absolutely is! - The founders chase after a new shiny object every few months, burn out talented employees by setting unnecessarily aggressive deadlines, then move on once they get bored with their new toy right around launch. Hard to know if that will change now that there's only two founders left! - Nothing that hasn't been said in previous reviews when it comes to (lack of) strategy. When the clinical leadership includes such an underqualified C-suite executive, it's easy to see why the founders have been aimless. His role at the leadership table is to be told what to think by nonclinicians. So sad, but anyone who's heard him speak for just a few minutes understands why!

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Ro Response
3y
Departures can be tricky, and especially when someone is asked to leave. We don’t always get it right, but our intention is to be planful in how things are communicated so that we can balance dignity for the person departing with appropriate context and minimal disruption for the team that remains. As a healthcare company with sensitive patient information, we have an obligation to be even more conservative than the average company in how we handle sensitive departures. Regardless, we would never “strong arm”, threaten or ask anyone to lie - that’s simply not accurate. Our People Team truly does care about the people at Ro, even when the circumstances are difficult, and we do our best to support both current and departing Ro’ers, knowing that we can’t always make everyone happy. We are a start-up and have certainly pivoted at points along the way (usually due to new or emerging information and/or broader market dynamics that we would be remiss to dismiss) and we remain confident in our strategy and our leadership, including our strong and accomplished Clinical leaders. If you’d like to talk further about your experience, feel free to reach out to either of the Founders directly or The People team at people@ro.co.
1.0
Aug 11, 2022

Can't trust them farther than you can throw them

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- High salary - WFH stipend - 401K match - Fertility benefits

Cons

- Laid off almost one-fifth of their company with barely any notice - Laid off HALF of the repro health company they acquired a year before - Incredibly bro-y - Seem to believe that ED pills + unnecessary supplements in branded boxes = cHaNgInG tHe FuTuRe Of HeAlThCaRe - Wanted to be the "Amazon of healthcare" - Sells a weight-loss pill and fear-mongers to get people to use it

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Ro Response
3y
Hi there - We appreciate your feedback and are glad that you felt supported from a compensation & benefits perspective. We know that the layoffs were a shock. In terms of how quickly people were exited from the company, we wish we could have given impacted Ro’ers a longer transition time, but given our obligation to protect patient healthcare information, it was a decision we had to make for the security of our patients. Ro exists to help our patients achieve their health goals, and weight management is our second most popular treatment request. Ro has made Plenity, the FDA-cleared weight management aid approved for use by the largest number of adults affected by overweight and obesity, available nationwide through our platform. We are proud of the work we’ve done to help patients achieve their healthcare goals, and will continue our focus of building accessible, impactful, and trusted care that people want. We hope you felt comfortable giving this feedback to your manager and/or People Partner during your time at Ro. If you have additional feedback, you’re welcome to reach out to people@ro.co – we’re always happy to chat.
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Glassdoor has 205 Ro reviews submitted anonymously by Ro employees. Read employee reviews and ratings on Glassdoor to decide if Ro is right for you.