SCRAM Systems reviews

3.4

54% would recommend to a friend

(135 total reviews)
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Chris Linthwaite

62% approve of CEO

57% positive business outlook

SCRAM Systems has an employee rating of 3.4 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SCRAM Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

135 reviews
2.0
Sep 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Okay benefits, good home/work life balance, hybrid

Cons

High turnover in finance & accounting, unorganized

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SCRAM Systems Response
1y
Thank you for your review! We appreciate your honesty. Your feedback is valuable, and we're committed to using it to improve our practices and better support our employees.
2.0
Jun 30, 2024

Out of touch management

Recommend
CEO approval
Business Outlook

Pros

Interesting field of work. Community service.

Cons

Management is completely out of touch with employees needs. Constant rah-rah emails like we're in middle school. Spending 80% of your day in useless meetings. Everyone building silos and kingdoms with a CYA attitude. Handing out Director titles to the most counter productive individuals.

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SCRAM Systems Response
1y
Thank you so much for your recent review and feedback on our IT/Engineering organization. We continue to assess our talent from all levels and provide development opportunities as necessary. We appreciate the feedback surrounding our leaders in meetings and will ensure we continue to review our meetings to make sure they are necessary and meaningful. Thank you again.
2.0
Jun 6, 2024

Not good at all.

Recommend
CEO approval
Business Outlook

Pros

Nice people and remote work. Training is pretty thorough.

Cons

Omg where to begin. So everything is micromanaged. Including bathroom breaks. There is an adherence rule that penalizes you if you are not actively in a ready state to be answering the phone. If ya have to use the bathroom like a normal human? Well, they discourage it. Their PTO is generous enough, but don’t expect to be able to use it in a time of great random need. Have a family emergency? Too bad. Sick? Too bad. You get 6 days of sick time, but if you actually use it as sick time is intended to be used, you get an occurrence. You get 6 of those, you get terminated. So, I reiterate, unless there is something that management is failing to tell its employees, you are literally not allowed to get sick or have any personal emergencies without being penalized. The sales process seems easy enough, but you will find yourself clicking on 10+ tabs just to do your job correctly, which is NOT practical or fun.

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SCRAM Systems Response
2y
Thank you so much for your recent review of your position as an Inside Sales Representative. We appreciate your feedback on the metrics that we hold our employees to within the Contact Center and are sorry to hear that you feel you can't even go to the restroom. Our metrics are designed to ensure you are still able to take a personal break outside of your 3 provided breaks within your 8 hour shift and still maintain positive scoring. Regarding our PTO, we are excited about our generous PTO package which allows our employees to take 4 weeks of planned time off throughout the year for any reason. If you have any specific questions regarding your metrics or PTO, we highly recommend you contact your HR team to discuss your concerns, so we can further assist! Lastly, we truly appreciate your feedback on our system. We continue to assess our system to find ways to automate and reduce the complexities within it that servicing almost all 50 states has required. We appreciate the candid information and will continue to work on ensuring our employees are happy and cared for during their employment.
Viewing 10 - 12 of 135 Reviews

Glassdoor has 142 SCRAM Systems reviews submitted anonymously by SCRAM Systems employees. Read employee reviews and ratings on Glassdoor to decide if SCRAM Systems is right for you.