Omg where to begin. So everything is micromanaged. Including bathroom breaks. There is an adherence rule that penalizes you if you are not actively in a ready state to be answering the phone. If ya have to use the bathroom like a normal human? Well, they discourage it. Their PTO is generous enough, but don’t expect to be able to use it in a time of great random need. Have a family emergency? Too bad. Sick? Too bad. You get 6 days of sick time, but if you actually use it as sick time is intended to be used, you get an occurrence. You get 6 of those, you get terminated. So, I reiterate, unless there is something that management is failing to tell its employees, you are literally not allowed to get sick or have any personal emergencies without being penalized. The sales process seems easy enough, but you will find yourself clicking on 10+ tabs just to do your job correctly, which is NOT practical or fun.
