Seattle Children's reviews

3.8

66% would recommend to a friend

(1,325 total reviews)
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Jeff Sperring

57% approve of CEO

53% positive business outlook

Seattle Children's has an employee rating of 3.8 out of 5 stars, based on 1,325 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Seattle Children's employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Jan 28, 2019
Recommend
CEO approval
Business Outlook

Pros

-Most staff are well-intentioned. -Compensation and benefits are decent. -Jobs are secure due to high turnover. -Flexible work-from-home policy. -Positive change could be coming with recent efforts across the research institute and new hires.

Cons

-IT infrastructure for data reporting and storage can seem unsophisticated. -Reliable information on policies and processes can be difficult to find. -High turnover has led to a drain of institutional knowledge. That, coupled with undocumented processes, can make it feel like few people have a grasp on what is happening and what anyone should be doing. -High stress across departments can create a culture of self-preservation rather than genuine cooperation. -Most time is spent cleaning up errors from months/years past, leaving little capacity to proactively manage current projects, which further extends an unfortunate cycle. -Questionable recruitment tactics concealed a long history of poor leadership, unmanageable workloads and high turnover, so the actual job scope and load was nothing near the original description and discussions. Candidates should ask many specific and direct questions; candidates should ask different people those same questions to try to gain an honest idea of what they might be signing up for.

1.0
May 13, 2018

Stay away from contact center

Recommend
CEO approval
Business Outlook

Pros

Knowing that you do make a difference in the lives of families with children in need.

Cons

The contact center is a place where managers do not care. The only thing that is cared about is call stats and reports. The employees mean nothing to them- the turnover is high and they simply could care less about the people who work there. You are expected to always be available to answer the next call and they do not care if you have a hard call or need a bathroom break.

2.0
May 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefits were excellent. You get 24% off AT&T phone service and 22% off Verizon. You get $4/day to commute to not drive your own car (alone) to work. You qualify for tons of perks including discounted movie tickets, discounts at local businesses and gyms. You also get access to Seattle Children's fitness facilities too. You can ride their shuttles for free (mine was 1 block from my home to right behind my lab) and you get a free unlimited ORCA pass for the Seattle metro, sound transit, the works.

Cons

Okay, so the hiring process is tedious. They require you to be up-to-date vaccinated on mmr, hep b, tetanus, the works before you can even start work. They also require you to do a drug test (I went to immediate clinic on capitol hill). The workplace is no marijuana tolerance so make sure you're not smoking anytime before that test because while it may be legal in Washington, it's not at Children's. Then you have the most thorough background check of your life, so if there's so much as a smudge, you should just come clean. Once hired, I was working at a lab in downtown Seattle and while I was being paid for a 40-hour workweek, they expect you to work 9-6 (with a lunch a 2 15-minute breaks). Normally, lunch and breaks are paid for but not here. This equates to them expecting you to work 45 hour a week (without overtime). A lot of people were working far more than 45-hour weeks as well, so I'm not sure how it's legal, but that's the way they do things so be ready to put in free overtime for as long as you work there. I personally had a bad experience with the pretentious-post doc I worked under. He constantly tried to demean me and talked to me like I was stupid, and it was the worst work experience I've had in my life. It's not worth the $35,000 a year to be treated like scum, especially since I just found out I've just been accepted to UCSF for a Master's of Science program. I was accused of having poor technique and not being up-to-par with protocols and procedures (even though I had previously worked in a lab for many years). Quite honestly with the work they were slamming me with, it seemed like what they needed was a Research Associate II or III but I'm guessing they were trying to save some money. Pretty deceitful if you ask me. I had also been told that the man that interviewed before me had asked for more money (the lab declined), but now I see why.

Viewing 31 - 33 of 1,325 Reviews

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