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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      3.0
      Nov 1, 2025

      Mis Old Days

      Field service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work Life Balance is great most of the time

      Cons

      Lacking team work causes problem

      avatar
      Service Express Response
      7mo
      Thank you for taking the time to leave a review! We’re committed to helping our people grow, learn and reach their goals, and we are hopeful that commitment has been reflected in your journey. If you have additional insights or suggestions to share, please reach out to our HR team at HR@serviceexpress.com. We value your perspective and are always looking to improve.
      1.0
      Oct 29, 2025

      Beginning of the end

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Was a company with promise and a success story but over to cons.

      Cons

      A sad end with a merger with it’s larger sized and competent competitor Sales staff are leaving because of threats of jobs and no faith in our sales head who’s demonstrating pitiful behavior to keep his position focused on his image management. Aging quickly and burning bridges with mobs who have left company since last year when he came in. How many more need to leave before you activate on exiting the cause.

      avatar
      Service Express Response
      7mo
      We appreciate you taking the time to share your thoughts. We’re deeply sorry to hear that your experience didn’t align with the positive, people-powered environment we aim to provide. We take your feedback very seriously and would value the opportunity to learn more. If you’re willing, please reach out to our HR team at HR@serviceexpress.com to talk with a member of our team to help address your concerns.
      2.0
      Oct 29, 2025

      Changing but not sure for the better

      Senior sae
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was great working for the company and it had a strong culture.

      Cons

      The company has pivoted from its values. Not sure what this merger will look like but i dont believe Service Express will be the great company it once was. So many tenure people who were there for years have been let go or jumped ship to other companies and its sad to see.

      avatar
      Service Express Response
      7mo
      Thank you for taking the time to leave a review. It’s vital to us that every team member feels supported and valued, and we’re extremely disappointed to hear that hasn’t been your experience. If you’re open to it, we encourage you to contact our HR team at HR@serviceexpress.com to connect with one of our HR Business Partners.
      Viewing 43 - 45 of 435 Reviews
      Related searches: Service Express jobs | Service Express salaries | Service Express benefits | Service Express interviews
      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.