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      Service Express

      Engaged Employer

      Service Express reviews

      3.4

      57% would recommend to a friend

      (435 total reviews)
      avatar

      Ron Alvesteffer

      67% approve of CEO

      26% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.4

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Senior management

      Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      4.0
      Oct 10, 2025

      Overall great place to work

      Senior support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Love my colleagues, and my manager

      Cons

      Company is about to merge and everyone is worried about layoffs. Pay is pretty low for certain jobs.

      avatar
      Service Express Response
      7mo
      We’re so happy to hear that your experience at Service Express has been a positive one! Thank you for your feedback and for being part of our people-powered team. Our goal is to create a workplace where everyone feels valued, supported, and part of something meaningful—it’s encouraging to know that’s been your experience. If you have any additional feedback or ideas to enhance our culture, please contact our HR team at HR@serviceexpress.com. Thank you for your commitment to Service Express!
      2.0
      Oct 10, 2025

      What a joke

      Field service engineer (fse)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money, lot of time on my own

      Cons

      Upper management kind of a joke

      avatar
      Service Express Response
      7mo
      Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience didn’t reflect the positive and supportive environment we strive to provide. Please know that we take your comments seriously and view them as an opportunity to learn and improve. We’d appreciate the chance to hear more about your experience. Please reach out to our HR team at HR@serviceexpress.com where a member of our team will be standing by to speak with you.
      4.0
      Oct 8, 2025

      Great company for starting sales career

      Senior sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great foundational methods in teaching sales at a basic level - optimal if you have little to no sales experience - fun team with supportive management

      Cons

      - pay does not reflect amount of work put in - changes being made to company on sdr level that is hurting at the moment but could be beneficial in the long run - new commission plan not realistic

      avatar
      Service Express Response
      7mo
      Thank you for taking the time to leave a review—we’re grateful to hear about your positive experience! We’re committed to helping our people grow, learn and reach their goals, and it’s great to know that commitment has been reflected in your journey. If you have additional insights or suggestions to share, please reach out to our HR team at HR@serviceexpress.com. We value your perspective and are always looking to improve.
      Viewing 52 - 54 of 435 Reviews
      Related searches: Service Express jobs | Service Express salaries | Service Express benefits | Service Express interviews
      ReviewsService Express reviews

      Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.