Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
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Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
2.0
Sep 28, 2025

Sales. Making it rain? Not quite.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some folk really go above and beyond and support the company. There once were strong values that underpinned what we did

Cons

Puppets to private equity “growth partners”. The biggest con is internally at sales leadership level America TPM. The greatest puppet of all saying what he needs to, to remain employed to the executives and private equity investors. At the expense of blaming everyone else but himself and taking no accountability. Most reps are missing quotas and there is no route to success. Leadership does not understand the industry. Reps and marketing staff have fled his leadership. His style is to be a loud, self obsessed, self righteous bully who blurs boundaries of personal and professional relationships, these are gender specific and should be investigated

1.0
Sep 24, 2025

Sales Leadership Ego

Recommend
CEO approval
Business Outlook

Pros

Good pay Flexibility at times

Cons

Where do I start. Since the VP of Sales joined in North America, it has been a car crash. Bully culture, toxic positivity, no substance only leadership book jargon. A manipulative, toxic person who treats people like disposable pawns in his strategic game is leading the most important part of the organization and that must changed. Talks about himself always, wants to be center of attention and repeats stories. We aren’t meeting the numbers so it is not working. There are multiple negative reviews about him

Viewing 55 - 57 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.