Service Express reviews

3.4

57% would recommend to a friend

(435 total reviews)
avatar

Ron Alvesteffer

67% approve of CEO

26% positive business outlook

Service Express has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Express employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
3.0
Mar 23, 2025

Good not Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get the opportunity to work with awesome people and for one of the top data center maintenance companies globally. They are good about creating a reasonable level work life balance being are able to schedule doc appointments or take care of a kid who’s sick. The company continues to grow and acquire companies year over year, creating job security.

Cons

They are struggling to maintain who they are as they grow, but can’t seem to recognize that. Company is losing touch of those in the middle and no longer have clear or reachable career growth opportunities. Senior leadership make decisions without full understanding of work streams below. There is little to no opportunity to impact your compensation growth outside of sales roles, just an annual cost of living adjustment.

3.0
Feb 8, 2024

Former SAE

Recommend
CEO approval
Business Outlook

Pros

work-life balance, compensation, benefits, the people

Cons

culture, management, micro-management, unattainable quotas

3.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Most teammates are nice and supportive and want to see you succeed Competitive service packages that prospects are generally interested in. Solid product

Cons

Odd air of favoritism & cliquey-ness amongst SDR management that could feel patronizing. Left a lot of conversations with management feeling less than dignified. Lots of game-playing and roundabout “growth” conversations that feel futile and performative when that time could be better spent just getting the work done and compensating folks more for it. Cut the fluff. Treat people like the capable adults they are. Don’t make reps do jumping jacks on a 7 am Teams meeting.

Viewing 61 - 63 of 435 Reviews

Glassdoor has 449 Service Express reviews submitted anonymously by Service Express employees. Read employee reviews and ratings on Glassdoor to decide if Service Express is right for you.