Service Express reviews

- Lack of technical direction - Legacy software with deep rooted problems - Poor technical leadership - Constant focus on quick wins - Blame individuals for systemic problems - Spent 50% of my time running SQL updates to get people unstuck - Benefits were not good relative to other companies

The industry is evolving quickly and many customer's are moving to the cloud. With on premise hardware decreasing, this will continue to make the market more competitive and a race to the bottom in pricing. While SEI has a great model with W-2 engineers, this can be a negative tradeoff as they are more expensive than most competitors when essentially providing the same service. They were also recently bought by a new PE firm, which has already negatively impacted quotas with a 40-60% increase and little room to make good commissions unless you absolutely crush your number. They also promote people into Sales Management based on performance, which is not a great practice as you get manager's with sales success, but no idea on how to be productive leader's.