Support.com RST reviews

2.5

31% would recommend to a friend

(204 total reviews)
avatar

Lance Rosenzweig

66% approve of CEO

26% positive business outlook

RST employees have rated Support.com with 2.5 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most RST professionals have an average working experience there. Support.com is rated 35% below average by RST professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

204 reviews
2.0
Jan 5, 2018

Overworked and Underpaid

Recommend
CEO approval
Business Outlook

Pros

Work from home, if you live in a rural area, above average pay

Cons

work for comcast, abusive customers, additional tasks piled on constantly with no increase in pay

1.0
Nov 29, 2017

Worst management possible

Recommend
CEO approval
Business Outlook

Pros

Work from home. Work from home. Work from home. Work from home. Work from home. Work from home. Work from home. Work from home.

Cons

Management instead of firing you they just keep trying to sabotage your work computer so it will not work properly, give you back to back calls while everyone else is sitting idle . They want you to quit, and the so called callers is just the management team on break or whatever being mean , talking down to you, just make you feel like real lowlife all because you trying to work. All nice to your face etc, stab you back constantly, lie constantly. Have policy in place cannot disconnect from customer even if yelling etc. Overall if you don't pass their high and mighty tech support customer service they try to get rid of you underhandly and not pay unemployment at all no matter how hard you fight them.

Viewing 52 - 54 of 204 Reviews

Glassdoor has 1,268 Support.com reviews submitted anonymously by Support.com employees. Read employee reviews and ratings on Glassdoor to decide if Support.com is right for you.