Support.com reviews

But you'll have to pay for all the expenses of a call center out of the low wage they pay you. They advertise $11 hr but its really $9.00 less running your AC/Heat 24/7 depreciation on your PC you looking at $8 hr after expenses. You will take calls for Comcast customers, the most fraudulent and mismanaged company in history. So expect to be yelled at by (justifiable) irate and pissed off customers at least several times a day. The tools they give you don't work, you'll have to go by their ridiculous script, they will audit all your calls and criticizes you regardless if you get 100% customer reviews. After 30 days only 4 people will be left from your training class of 30 people, so expect to work on your days off with the mandatory overtime. And after five years don't expect any type of raise just a raise in health care deductible insurance that you will never have the money to use. Of the thirty plus years in the workforce it is hands down the worst experience I have ever had.

Sometimes the tools do go down but not to often. P4P is ok but SDC does need to consider pay raises would be more beneficial with cost of living.