Surescripts reviews about "management"

35% positive business outlook

Reviews by job title

40 reviews
5.0
Jul 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Gradually eased into my work responsibilities, rather than thrown in the deep end with no guidance. The company values aren't an advertisement. They really do try to use them as guidance. The company has a progressive culture and takes pride in it, including: dedicated employee events committee, relaxed dress code, games to build engagement, staff lunch at the Virginia office most Fridays, well-stocked and tidy break-room, and employee events you actually have fun at, what a concept! The Senior Management and Executives are visible and approachable. Low turnover and lots of referrals from employees; good sign of a place people want to work. Pay and benefits are very competitive, and the work hours are flexible. Meetings are minimal and productive in my position. Two work from home days per week after 4 months for many positions. Lots of lateral and promotion opportunities.

Cons

Steep learning curve. Be prepared to go home feeling a little overwhelmed with all there is to learn for the first couple of months. The work from home is great, but the company needs a better softphone solution.

5.0
Sep 13, 2018

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Welcoming culture, flexibility with schedule as needed, Part time remote working, interesting and impactful solutions

Cons

Surescripts still has some growing to do in terms of processes, but nothing that would cause one stress in the account management department

3.0
Nov 24, 2019

Reviewed per request

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Profitable company / Minimal competition / Remote and Work from home positions

Cons

Leadership/ Upper Management turnover / Conflicting priorities to the industry per its ownership and board. 365/24/7 Industry to support..expect a 40++hours per week work life

2.0
Feb 8, 2019

OK place to work for a few years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay with a flexible work from home policy. Good work-life balance, almost no evening or weekend work and a great place to coast in your career for a few years.

Cons

Morale is low on many teams, frequent turnover in key positions and general lack of direction from senior leadership. Middle management is inexperienced with minimal leadership training/skills. Operates like a utility company, slow and steady, not a lot of excitement. Senior positions are filled from the outside resulting in limited opportunities to grow your career.

5.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The business purpose and mission are both worth working for. Management is open to ideas and empower you to make decisions. Management sets realistic expectations and give you the tool necessary to meet them. Friendly coworkers Quite a bit of employee engagement, which often includes free food!

Cons

It is a medium size company.

5.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

I just removed my magnum opus review from 2015 giving the then-management/Surescripts a 2/5 stars. I went on ad nauseam about everything from asinine corporate culture training, hypocritical HR reward initiatives, wasteful spending and lazy project management/decision making. Three years have passed since that review - and while I can safely say that not *all* of my concerns have been addressed, 2018-era Surescripts is a very different beast. * Compensation remains competitive - benefits are good-to-great. * HR and management actually seek corporate opinion before rolling things out or making sweeping changes. We feel engaged and listened to. * The re-organization (cleaning house) from a few years back made a huge improvement. We have fewer (and mostly better) people making decisions. We're no longer finding ourselves in managerial deadlocks. * New corporate values are succinct and appropriate. Because of this - "driving them home" feels natural and encouraging. * Individual, team, and corporate goals are finally getting aligned. This makes things easier to get done - and stresses the importance of forecasting and anticipating work, rather than dropping projects on people mid-year unexpectedly.

Cons

The largest (and arguably one of the only) things I feel is hurting our organization are a few apathetic managers. [Note - these folks are the minority. You could honestly count them on one hand. However - they're in pivotal roles, and far reaching effects on other teams] I feel like there are still some decision-makers who don't really have their heart in their work. This manifests into a variety of different things: * Manager indifference. When you fail to have an opinion of your own, that you're willing to defend, people aren't confident in moving forward. We need passionate and opinionated leaders (with some humility) who can inspire confidence and excitement in their team. * Laziness. When you become apathetic to your work, you don't really care about finding the "right" solution - as much as you often care about finding the most convenient one. We've made many decisions (arguably bad ones) which can be traced back to a single leader failing to leave their comfort zone and consider taking on more work to "do it correctly the first time." * Defensiveness. There's more than a few folks who are hyper-protective of their teams and departments. They'll try to direct blame to other teams or departments if and when mistakes are discovered. There are also teams that want to maintain complete control and whose management does not foster cross-department cooperation. This "dog-eat-dog" style means that other departments cannot get reasonable requests made in good faith completed in a timely manner. **The only other thing** I'd say is a con would be the silly anniversary and birthday cards you (HR) send out. A single signature on a generic card that doesn't even have my name is the most hilariously impersonal greeting card I've ever received. Honestly - you'd be better off not sending them at all. They used to rub me the wrong way, though now I just chuckle.

5.0
Jul 8, 2019

Amazing workplace

Recommend
CEO approval
Business Outlook

Pros

It was very difficult for myself to find this kind of work environment anywhere else. The teams I have worked with so far are amazing. I always wake up excited about coming to work. The company is very invested in its employees. The management is transparent and have an open door policy. The voice of every employee is heard which is not the case in other companies I worked for. The biggest benefit in my opinion is the ability to move vertically or horizontally in the company if you would like to pursue a specific role. The management will ensure you are taken care of and will help you get where you want to be. And most importantly will set you up for success.

Cons

The company is spread over a few states. Which might limit the ability to apply for internal jobs if they happen to be in a different state. This limitation is probably common in big companies in general.

Viewing 4 - 6 of 40 Reviews

Glassdoor has 232 Surescripts reviews submitted anonymously by Surescripts employees. Read employee reviews and ratings on Glassdoor to decide if Surescripts is right for you.