Surescripts reviews about "management"

35% positive business outlook

Reviews by job title

40 reviews
4.0
Nov 21, 2017

Solid Job

Recommend
CEO approval
Business Outlook

Pros

Very Good Pay and Benefits Interesting Work Strong Management

Cons

Bland Culture Work in Silos Little opportunity for Career Advancement for Engineers

4.0
Nov 8, 2017

Sr. Data Modeler

Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers, positive culture, management support, good benefits, able to work from home after 6 months.

Cons

Long hours, complex architecture due to lack of architectural direction and standards early on.

4.0
Jan 2, 2018

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool tech, great work/life balance, lots of smart people. Upper management on the tech side of things (NTO) really care about their employees.

Cons

Career progression is dependent on age, less than great raises.

5.0
Apr 13, 2018

Senior Business Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture here. Upper management has made great strides in improving the culture and the general vibe is positive. Every office feels a little different but everyone seems to like what they are doing. Pay is very competitive with other places.

Cons

Not necessarily a "Con" but there is always something important that needs to be done so this can potentially impact work-life balance. Parking is not free but that is par for the course in downtown Minneapolis.

4.0
Feb 6, 2018

Great Company. Still growing and good balance sheet.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with a good culture. Everyone seems to like their jobs. HR is putting a great effort to make the company a great place to work including training and corporate events. Management is open-minded. People who work here are smart and very helpful. Pay is very competitive. Work schedule or Telecommuting is possible depending on the group.

Cons

Parking is not free. Depends on what groups you are with, there could be long hours on a periodic basis.

5.0
Jan 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Interview process was well orchestrated; HR actually has updated org roles and equitable pay scales (which aligned with my current skills and job location). Middle management is receptive to change from staff and senior management alike. Strong desire for continuous improvement Company 'culture' isn't force-fed or lip-service; there are defined values, etc., but every office a little bit different with how they implement them in practice. After a probation period, we can work from home 2+ days a week, depending on our manager. Overall, hard work is recognized and rewarded.

Cons

Lots of tribal knowledge / not enough documentation about internal processes or how things actually work, combined with high expectations from management, makes the initial on-boarding and learning curve a bit stressful.

5.0
May 29, 2018
Recommend
CEO approval
Business Outlook

Pros

I just removed my magnum opus review from 2015 giving the then-management/Surescripts a 2/5 stars. I went on ad nauseam about everything from asinine corporate culture training, hypocritical HR reward initiatives, wasteful spending and lazy project management/decision making. Three years have passed since that review - and while I can safely say that not *all* of my concerns have been addressed, 2018-era Surescripts is a very different beast. * Compensation remains competitive - benefits are good-to-great. * HR and management actually seek corporate opinion before rolling things out or making sweeping changes. We feel engaged and listened to. * The re-organization (cleaning house) from a few years back made a huge improvement. We have fewer (and mostly better) people making decisions. We're no longer finding ourselves in managerial deadlocks. * New corporate values are succinct and appropriate. Because of this - "driving them home" feels natural and encouraging. * Individual, team, and corporate goals are finally getting aligned. This makes things easier to get done - and stresses the importance of forecasting and anticipating work, rather than dropping projects on people mid-year unexpectedly.

Cons

The largest (and arguably one of the only) things I feel is hurting our organization are a few apathetic managers. [Note - these folks are the minority. You could honestly count them on one hand. However - they're in pivotal roles, and far reaching effects on other teams] I feel like there are still some decision-makers who don't really have their heart in their work. This manifests into a variety of different things: * Manager indifference. When you fail to have an opinion of your own, that you're willing to defend, people aren't confident in moving forward. We need passionate and opinionated leaders (with some humility) who can inspire confidence and excitement in their team. * Laziness. When you become apathetic to your work, you don't really care about finding the "right" solution - as much as you often care about finding the most convenient one. We've made many decisions (arguably bad ones) which can be traced back to a single leader failing to leave their comfort zone and consider taking on more work to "do it correctly the first time." * Defensiveness. There's more than a few folks who are hyper-protective of their teams and departments. They'll try to direct blame to other teams or departments if and when mistakes are discovered. There are also teams that want to maintain complete control and whose management does not foster cross-department cooperation. This "dog-eat-dog" style means that other departments cannot get reasonable requests made in good faith completed in a timely manner. **The only other thing** I'd say is a con would be the silly anniversary and birthday cards you (HR) send out. A single signature on a generic card that doesn't even have my name is the most hilariously impersonal greeting card I've ever received. Honestly - you'd be better off not sending them at all. They used to rub me the wrong way, though now I just chuckle.

2.0
Mar 15, 2018

If not in the ‘club’, watch your back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people. Good ideas

Cons

Lack of leadership. Everything is always a crisis. Management is never forthcoming. Be careful of expressing a different viewpoint. You get shot down and labeled as a negative contributor. Co-workers can be deceiving.

Viewing 7 - 9 of 40 Reviews

Glassdoor has 232 Surescripts reviews submitted anonymously by Surescripts employees. Read employee reviews and ratings on Glassdoor to decide if Surescripts is right for you.