TaskRabbit reviews

3.2

44% would recommend to a friend

(184 total reviews)
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Ania Smith

39% approve of CEO

30% positive business outlook

TaskRabbit has an employee rating of 3.2 out of 5 stars, based on 184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TaskRabbit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

184 reviews
2.0
Feb 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Comfortable wages, benefits, and a yearly bonus. Some opportunity for overtime and double pay if holidays are worked. Amazing health care, dental, and mental health care. Retirement is matched up to 6% which is very competitive.

Cons

Lack of growth and micromanagement. There's a lot of discussion about growth but very little follow-through. To advance, there are some high hoops you need to jump through and many employees feel extremely discouraged. Managers appear to juggle a lot, leaving little room for constructive and actionable feedback. A strong sense of being mistrusted and excessively monitored leading to many peers not wanting to speak up for fear of retribution and potentially being placed on a "warning". Generally, there's an overall sense of not being heard or taken seriously despite constant company-wide meetings that center around employee pulse and engagement. Again, lack of follow-through and commitment.

4.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The office feels like a family. People celebrate each other's successes and can approach each other honestly with feedback. There's a lot of opportunities since we're growing so rapidly. Everyone is asked to speak up and provide their opinions and feedback, and leadership genuinely listens.

Cons

We're at the beginning of our global scaling journey which means that things change almost constantly. There's room for improvement in terms of supporting leaders.

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TaskRabbit Response
6y
Thanks for sharing your feedback - glad you're on the journey with us!
5.0
Oct 12, 2019
Recommend
CEO approval
Business Outlook

Pros

TaskRabbit has been growing since I started working here over 2 years ago and it doesn't look to be stopping anytime soon. I love the constant expansion, the people and benefits. I love the platform we support as it helps a variety of people who don't do the 9-5, as well as help people get things done!

Cons

With growth comes growing pains. Which isn't for everyone.

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TaskRabbit Response
6y
Thanks for sharing - please let me know of ways to ease the growing pains. Happy to hear your feedback.
Viewing 76 - 78 of 184 Reviews

Glassdoor has 212 TaskRabbit reviews submitted anonymously by TaskRabbit employees. Read employee reviews and ratings on Glassdoor to decide if TaskRabbit is right for you.