Is TaskUs a good company to work for as a Customer Service?

Customer Service professionals working at TaskUs have rated their employer with 3.0 out of 5 stars in 119 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TaskUs .

Does TaskUs pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TaskUs with 2.5 out of 5 stars based on 119 anonymously submitted employee reviews. This is 41.3% worse than the company average rating for salary and benefits. Find out more about Customer Service salaries at TaskUs.

How happy are Customer Service professionals working at TaskUs?

44% of Customer Service employees at TaskUs would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Customer Service professionals have also rated TaskUs with a 2.6 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 2.6 rating for career opportunities.

What TaskUs locations are top rated by Customer Service employees?

San Antonio is the top rated TaskUs location by Customer Service employees.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1082 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 882 reviews)); "Great working environment and an employee first company" ((in 454 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 450 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 926 reviews)); "There is MAJOR favoritism and it's blatant." ((in 63 reviews)); "No job security and only night shifts" ((in 62 reviews)); "Awful upper management, politics, overworked" ((in 57 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Customer Service reviews

3.0

44% would recommend to a friend

(119 total reviews)

Bryce Maddock

45% approve of CEO

45% positive business outlook

Ratings by category

3.0

Culture & values

2.9

Diversity & inclusion

2.6

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

Customer Service employees have rated TaskUs with 3.0 out of 5 stars, based on 119 company reviews on Glassdoor. This indicates that most Customer Service professionals have an average working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

5.0

Oct 18, 2019

Evaluacion

Customer service

Recommend

CEO approval

Business Outlook

Pros

Very easy to work at, and very inspirational

Cons

none at this moment beautiful place

1.0

Oct 16, 2019

Come And Abuse The Rules

Customer service

Recommend

CEO approval

Business Outlook

Pros

You can disregard any rules you don't like, disrespect those in a position to enforce them and then thumb your nose at everyone.

Cons

There's only 8 hours a day to abuse the rules.

5.0

Jun 14, 2019

taskus have fun and work hard

Customer service

Recommend

CEO approval

Business Outlook

Pros

because it is fun to work at taskus

Cons

i dont have nothing to say

Viewing 112 - 114 of 119 Reviews

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TaskUs

TaskUs Customer Service reviews

Ratings by category

Ratings by demographic groups

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Evaluacion

Come And Abuse The Rules

taskus have fun and work hard

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