Is TaskUs a good company to work for as a Customer Service?

Customer Service professionals working at TaskUs have rated their employer with 3.0 out of 5 stars in 119 Glassdoor reviews. This is a lower than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Customer Service Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Customer Service interview questions at TaskUs .

Does TaskUs pay Customer Service employees well?

Customer Service professionals rate their compensation and benefits at TaskUs with 2.5 out of 5 stars based on 119 anonymously submitted employee reviews. This is 41.3% worse than the company average rating for salary and benefits. Find out more about Customer Service salaries at TaskUs.

How happy are Customer Service professionals working at TaskUs?

44% of Customer Service employees at TaskUs would recommend their employer to a friend. This rating has decreased by 26% in the past 12 months. Customer Service professionals have also rated TaskUs with a 2.6 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 2.6 rating for career opportunities.

What TaskUs locations are top rated by Customer Service employees?

San Antonio is the top rated TaskUs location by Customer Service employees.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1208) , Customer Service Teammate (862) , Teammates (795) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (230) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (130) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"Culture and Great leaders here" ((in 1214 reviews)); "the benefits were good and the company hists a lot of events that are really fun." ((in 1078 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 872 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 462 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 461 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 921 reviews)); "You will see blatant favoritism" ((in 63 reviews)); "Awful upper management, politics, overworked" ((in 59 reviews)); "Even leaders contribute to bullying and harassment." ((in 12 reviews))

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TaskUs

TaskUs Customer Service reviews

3.0

44% would recommend to a friend

(119 total reviews)

Bryce Maddock

45% approve of CEO

45% positive business outlook

Ratings by category

3.0

Culture & values

2.9

Diversity & inclusion

2.6

Work/Life balance

2.6

Career opportunities

2.5

Senior management

2.5

Compensation and benefits

Customer Service employees have rated TaskUs with 3.0 out of 5 stars, based on 119 company reviews on Glassdoor. This indicates that most Customer Service professionals have an average working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

119 reviews

5.0

Jun 29, 2018

Customer service representative

Customer service

Recommend

CEO approval

Business Outlook

Pros

The people are very accommodating and friendly. They are very focused on their employees.

Cons

i have nothing else to say

5.0

Feb 28, 2018

Happy Place

Customer service

Recommend

CEO approval

Business Outlook

Pros

People first and healthy environment.

Cons

I don't have problem with taskus.

5.0

Dec 15, 2017

TaskUs Experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

Homey feels the first time I arrived

Cons

Cant think of anything so far

Viewing 115 - 117 of 119 Reviews

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TaskUs Customer Service reviews

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