Is TaskUs a good company to work for as a Operations Manager?

Operations Manager professionals working at TaskUs have rated their employer with 4.6 out of 5 stars in 165 Glassdoor reviews. This is a higher than average score with the overall rating of TaskUs employees being 4.0 out of 5 stars. Search open Operations Manager Jobs at TaskUs now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TaskUs .

Does TaskUs pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TaskUs with 4.2 out of 5 stars based on 165 anonymously submitted employee reviews. This is 10% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at TaskUs.

How happy are Operations Manager professionals working at TaskUs?

96% of Operations Manager employees at TaskUs would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Operations Manager professionals have also rated TaskUs with a 4.2 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.8 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at TaskUs?

Customer Service Representative (1387) , Content Moderator (1209) , Customer Service Teammate (861) , Teammates (793) , Team Leader (701) , Team Mate (685) , Customer Service Representative (CSR) (572) , Quality Analyst (229) , Learning Experience Leader (177) , Teamate (163) , Operations Manager (160) , Customer Service Agent (143) , Team Lead (143) , Team Member (131) , Customer Service (127)

What are the pros of working at TaskUs according to real employee reviews?

"the benefits were good and the company hists a lot of events that are really fun." ((in 1092 reviews)); "Great for people just entering the workforce since they will usually not know any better." ((in 886 reviews)); "Good working environment that caters to the improvement of employees not just in corporate but also in their personal lives." ((in 466 reviews)); "Good management and very accomodating when it comes to recruitment" ((in 460 reviews)); "Permanent Work from Home is the best" ((in 394 reviews))

What are the cons of working at TaskUs according to real employee reviews?

"Low salary and sometimes teammates tend to overwork and flex a lot to other LOBs." ((in 923 reviews)); "Awful upper management, politics, overworked" ((in 60 reviews)); "You will see blatant favoritism" ((in 55 reviews)); "Too much office politics" ((in 29 reviews)); "Even leaders contribute to bullying and harassment." ((in 13 reviews))

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TaskUs

TaskUs Operations Manager reviews

4.6

96% would recommend to a friend

(165 total reviews)

Bryce Maddock

97% approve of CEO

87% positive business outlook

Ratings by category

4.8

Culture & values

4.7

Diversity & inclusion

4.7

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Senior management

Operations Manager employees have rated TaskUs with 4.6 out of 5 stars, based on 165 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. TaskUs is rated 25% above average by Operations Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

165 reviews

5.0

Jan 24, 2019

Great Culture

Operations manager

Recommend

CEO approval

Business Outlook

Pros

People first organization, awesome work environment

Cons

Nothing I can think of right now.

2.0

Dec 14, 2018

Operations team

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Perks for employees, solid sense of caring for employee well being from many executives (not all), pay is competitive.

Cons

Way too much blatant favoritism, very reactive environment, too much "looking the other way" with key employees which creates morale issues, heavy focus on "Have fun" without the right business focus on working hard, driving accountability to achieve what clients are paying for! All the talk about work/life balance is just talk, unfortunately.

TaskUs Response

Thanks for taking the time to leave feedback. Being a best place to work where we put our employees first is key to how we operate, but at the end of the day, you're right, we are also here to service our customers. Work Hard, Have Fun, is one of our core values, but just focusing on one part and not the other is not sticking true to those values. If you have any additional feedback you'd like to provide, please feel free to reach out to me at bryce@taskus.com

4.0

Oct 15, 2015

A Melting Pot of Good Things to Come

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Genuine to its employees. Nurturing limitless possibilities. Unique business-model. Growth potential unlike any in the industry

Cons

Areas for improvement evident in internal processes

Viewing 163 - 165 of 165 Reviews

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TaskUs

TaskUs Operations Manager reviews

Ratings by category

Ratings by demographic groups

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Great Culture

Operations team

A Melting Pot of Good Things to Come

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