TaskUs reviews

Where to begin. TaskUS has a company "pillar" about radical candor and truth that they boast about when they hire new people. This could not be further from the truth. The upper management constantly lies about its daily practices CONSTANTLY. When they would hand out "merit bonuses" (it's in quotes because they made it seem like 1-2% after 2 years is such a gift), they would tell us it was based on reviews, yet team members who had the same scores would get differing amounts. And if you fell into the mid-level management group, your expectation is to agree with everything and follow blindly or face consequences or even termination. They do NOT like any kind of free thinking so beware. They micromanage EVERY part(and I mean every hour) of your work day life and make threats if you don't fall into line. The culture is non-existent and tone deaf. Even when attempts are made, the teams are so afraid to say something wrong, even in a team building environment, that it becomes uncomfortable and anxiety-filled.

TaskUs is not frontline first like they claim to be. They allow the clients to dictate who should be fired, even when the reason is unfounded, and who can move to a different campaign. A new campaign opened up, that paid $2 more per hour than my current pay. I wanted to switch, but was told I was too valuable to the client. Even though I am so "valuable" they couldn't bother to pay me more. Now my campaign will soon sunset, and there's nowhere for me to go. I have spent almost 4 years being an exemplary employee. I exceed expectations and always go beyond what is asked of me. All it's earned me is a $.34 raise. TaskUs in the US does not care about it's employees. They're more concerned with growing their sites outside of the US since it's so much cheaper.