TaskUs Customer Service Representative CSR reviews

3.8

71% would recommend to a friend

(544 total reviews)
avatar

Bryce Maddock

84% approve of CEO

65% positive business outlook

Customer Service Representative (CSR) employees have rated TaskUs with 3.8 out of 5 stars, based on 544 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. TaskUs is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

544 reviews
1.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

WFH 2 days off auto approved for planned leave

Cons

-very very very very low salary/benefits even know the company earn more than 31% profit last year we only get email to keep up the good work plus extra work and stress without any extra pay -TLs OMs and OD doesnt care about the well being of the front workers -nonsense adjustments rules and reasonings -TLs OMs and OD will advised you to get someone else to handle a very very very important family emergency so that we front worker can go to work without absent -WFM are very very very very incompetent when it comes to making schedules making new schedules without prior notice -OMs are forcing us to take the unreasonable schedule and they are protecting the incompetency of the WFH very one sided peope -i have plenty to exposed and i have proofs if i said every cons or negative about this so called people 1st company the list will be more than a dictionary pages

Viewing 16 - 18 of 544 Reviews

Glassdoor has 19,386 TaskUs reviews submitted anonymously by TaskUs employees. Read employee reviews and ratings on Glassdoor to decide if TaskUs is right for you.