Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "I've worked in a few locations and the other team members are great." ((in 7 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews)); "Leadership is accessible and encourages feedback, which creates an environment where ideas can be shared and implemented quickly." ((in 5 reviews)); "Plenty of opportunities for growth." ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 14 reviews)); "Poor management and a lot of turnover" ((in 9 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 8 reviews)); "No work life balance at all" ((in 6 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 5 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(214 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

1.0

Mar 27, 2025

Dysfunctional failing business

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Only work here if you absolutely have no alternative. Even then, make it short term while you search for a better opportunity.

Cons

I'd be shocked if Tend is still in business by end of 2025. The business is not profitable and they continue to cut corporate overhead without understanding how the business functions or how it will negatively impact their ability to obtain profitability or deliver a positive patient experience. There are very few people left in the company that do actual work to try and grow the business. Most of the employees that actually cared to put in the effort to grow the business are long gone. the CEO non existent and fails to provide general strategic direction or communicate with his employees at all. The entire C suite and founding members have left the company because of his inability to lead effectively. The culture and morale of the company is beyond repair. If you join Tend, expect that you will be doing the work of at least 3 people that quit before you. They are losing money by the day with impatient investors that will pull the plug any day, so don't expect fair compensation or merit increases to keep up with cost of living. While nice, the HR team is robotic and well aware of the systemic issues but powerless to do anything about it. Read through the glass door reviews and you will see a consistent theme.

Tend Response

1y

Thank you for taking the time to share your perspective. We recognize that some former employees feel strongly about their experience, and while we don’t agree with the overall characterization, we understand that passionate feedback often comes from a place of wanting to see change. Tend continues to evolve, and like many companies, we’re navigating a dynamic environment while remaining focused on delivering great patient care and creating a meaningful experience for our team members. We’re grateful for the individuals who contribute to that mission every day. We’ll continue listening, adapting, and moving forward - guided by input that’s constructive, solution-oriented, and aligned with our commitment to long-term growth and improvement. Thank you again for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.

2.0

Mar 12, 2025

Iffy Work Place

Call center manager

Recommend

CEO approval

Business Outlook

Pros

hybrid work environment which is nice

Cons

no listening to the teams input, micromanaging

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We’re glad to hear you appreciate our hybrid work environment. We strive to create an open and collaborative environment where everyone's voice is heard. If you have specific suggestions, we encourage you to share them with us directly so we can work together to improve the experience for everyone. If you would like to continue this discussion, please email us at people@hellotend.com.

1.0

Mar 25, 2025

Good Concept, Bad Execution

Dental hygienist

Recommend

CEO approval

Business Outlook

Pros

Worked with a great Studio Manager and fellow Hygienists. The doctors were fairly new to the company, however helped to build a sense of camaraderie.

Cons

THE WORST UPPER MANAGEMENT EVER!!! They were out of touch with the day to day flow of the hygienist. No support for hygienist...at all!!! You are expected to do a number of tasks during a hygiene appointment (specifically a new patient) with no time to actually provide the best patient care. Long days with only a 30 minute lunch break, which you never really have time for because you will run over your entire shift. Find a private practice that will help you thrive and support your skills as a professional healthcare provider.

Tend Response

1y

Thank you for sharing your experience and for the years you spent with us at Tend. We’re glad to hear you had a positive connection with your Studio Manager, fellow hygienists, and doctors. It’s always encouraging to know our team culture had a meaningful impact. We recognize that the role of a hygienist can come with unique challenges, and we understand the concerns you’ve shared regarding support and scheduling. While our clinical model aims to balance comprehensive patient care with operational flow, we know there’s always room for improvement. We're continuously evaluating how we can better support our providers and create an environment that allows them to thrive both professionally and personally. We appreciate your dedication during your time with Tend and wish you all the best in your continued career.

Viewing 4 - 6 of 214 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

Tend

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