Does Tend pay their employees well?

According to anonymously submitted Glassdoor reviews, Tend employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Tend. This rating has been stable over the past 12 months.

How satisfied are employees working at Tend?

66% of Tend employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tend 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Tend?

Dental Assistant (23) , Dental Hygienist (18) , Studio Manager (12) , Manager (8) , Registered Dental Hygienist (6) , Member Experience Specialist (5) , Patient Care Coordinator (5) , Welcome/Bar Staff (5) , Dentist (4) , Assistant Studio Manager (3) , Dental Hygienist RDH (3) , Talent Acquisition (3) , Dental Office Manager (2) , Director (2) , Food Server (2)

What are the pros of working at Tend according to real employee reviews?

"The pay is good." ((in 15 reviews)); "I've worked in a few locations and the other team members are great." ((in 7 reviews)); "fun work environment, great office space, learned a lot about dental" ((in 5 reviews)); "Leadership is accessible and encourages feedback, which creates an environment where ideas can be shared and implemented quickly." ((in 5 reviews)); "Plenty of opportunities for growth." ((in 5 reviews))

What are the cons of working at Tend according to real employee reviews?

"Benefits seem so" ((in 14 reviews)); "Poor management and a lot of turnover" ((in 9 reviews)); "There are still some growing pains, but upper management is aware and making strides to make things right." ((in 8 reviews)); "No work life balance at all" ((in 6 reviews)); "There is clear favoritism, and unless you just do exactly what you're told and don't complain or speak up for yourself or those around you, it is very unlikely that there will be any opportunity for advancement." ((in 5 reviews))

What are employees saying about Tend layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tend layoffs and their outlook for job security at Tend in 2026.

Tend reviews

3.5

66% would recommend to a friend

(214 total reviews)

Brian Bouma

67% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Career opportunities

3.6

Culture & values

3.5

Compensation and benefits

3.4

Work/Life balance

3.4

Senior management

Tend has an employee rating of 3.5 out of 5 stars, based on 214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

214 reviews

1.0

Dec 23, 2024

The ship is sinking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None anymore - started out great but has gone downhill fast. Pay and benefits are below market and the company continues to take away benefits - less paid holidays

Cons

Leadership is unavailable and acts more like a dictatorship than leaders - no training or guidance. You are told to do a task with no direction or understanding of how to do the task. when you seek assistance/training you are directed to search the internet or read a book "thats how I learned" or "I worked with someone and that is how they learned". Team events should not take place on Sundays or even off the clock.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We are committed to offering overall competitive holiday benefits, and for 2025, we've carefully considered and improved our paid holiday offerings. With consistent holidays across both our Hubs and Studios, we’re excited to introduce an additional floating holiday this year. We are also investing in the growth of our leadership team, providing them with the tools and skills to become stronger, more empowered leaders. We prioritize a healthy feedback culture, offering multiple avenues for constructive feedback to ensure continuous improvement and a supportive work environment. If you would like to continue this discussion, please email us at people@hellotend.com.

1.0

Mar 27, 2025

Reach out to current employees before you join

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Medical environment and the employees

Cons

I felt I was sold something that isn’t. Starting with being told I was going to be trained for two weeks and on my second week there, I was working opposite of the front desk, and alone. I asked for the type of help I needed and did not receive it from upper management. Everyone has way too much on their plate. It was very overwhelming everyday and the expectation to have all these responsibilities for one person without assistant or proper staff became unrealistic. Working and being called/text/emailed on my off time was frustrating, even when I set boundaries.

Tend Response

1y

Thank you for sharing your feedback and experience at Tend. We’re glad to hear you connected with your coworkers and appreciated the environment at Tend. We understand how critical proper onboarding and support are, especially in a fast-paced clinical setting. Your feedback around training, workload, and boundary-setting is heard. We're actively evaluating how we staff and support roles across the organization, and your suggestions around dedicated training and improved role structure align with initiatives we’re already exploring. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com. We appreciate your insights and the time you spent with us, and we wish you continued success in your career.

1.0

Apr 14, 2025

Unethical

Dentist

Recommend

CEO approval

Business Outlook

Pros

None that can be said

Cons

This place is unethical. They do no care about their employees or patients. Run away from this place.

Tend Response

12mo

Thank you for taking the time to share your feedback. We take comments like these seriously and want to emphasize that the well-being of both our team members and our patients is a core priority for us. While we don’t believe this review reflects the values or environment we strive to foster, we understand that experiences can vary. We are continuously working to improve, and feedback, positive or negative, helps us reflect on how we can do better. If you're open to it, we’d welcome a more detailed, confidential conversation to understand your concerns more fully. We remain committed to building a respectful and supportive workplace for all. Please feel free to reach out to us at people@hellotend.com.

Viewing 7 - 9 of 214 Reviews

Jobs at Tend

Treatment Coordinator

Treatment Coordinator

Treatment Coordinator

Dental / Hygiene Assistant

Dental / Hygiene Assistant

Tend

Tend reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The ship is sinking

Reach out to current employees before you join

Unethical

Jobs at Tend

Tend reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Tend reviews FAQs

Jobs at Tend