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      Tend

      Engaged Employer

      Tend reviews

      3.6

      69% would recommend to a friend

      (204 total reviews)
      avatar

      Brian Bouma

      67% approve of CEO

      63% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Senior management

      Tend has an employee rating of 3.6 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      204 reviews
      5.0
      Jan 22, 2025

      Why not join Tend?

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are countless benefits to working at Tend. It’s a new and innovative company with cutting-edge technology and opportunities to grow your career alongside the business. Being part of a game changer in the dentistry industry is truly exciting. Since joining Tend, I’ve refined my skills, polished my approach, and gained a more structured understanding of business operations. My network has expanded beyond what I could have imagined, giving me access to incredible professionals in the corporate world. From working with outstanding employees to learning from structured and inspiring leaders—both those who are still with us and those who have moved on—the experience has been invaluable. In my 2.5 years here, I’ve had the privilege of promoting, inspiring, and helping to develop managers and leads alongside me, which has been the most rewarding part of my journey. Combine all of this with a great schedule and a supportive environment, and Tend truly stands out as a fantastic place to work.

      Cons

      Honesty is key, and I believe in keeping it 100%. As a newer company, Tend has endless opportunities for growth. However, with growth comes change, and at every phase, adjustments are necessary to meet the company's evolving needs. Change often means losing people—sometimes for the better, sometimes for the worse—but ultimately, it’s like a game of Tetris, where the pieces need to align to keep the momentum going. One of the most challenging aspects of change is transitioning leadership. Building trust and proving your capabilities all over again can be difficult, especially if you were on a clear and strong path with your previous leader. Change in systems and actions also adds pressure, especially when it comes to retention. People respond differently to change—some are analytical, some thrive on routine, and others resist it entirely. Finding the balance to build retention while navigating these differences is complex, especially when the expectation is that we all work together to succeed. The truth is, change affects people in different ways. This isn’t unique to Tend—it happens in every company. However, I’d rather go through it here, where there’s a clear investment in results and a commitment to growth. Grinding through the challenges is worth it because the pros outweigh the cons. As an optimist, I believe that if you have strong work ethics and strive to be a winner, every door is an opportunity waiting to be opened. At the end of the day, we are the business.

      avatar
      Tend Response
      1y
      Thank you for sharing such a thoughtful and insightful review. We’re thrilled to hear that you’ve found growth, inspiration, and meaningful opportunities at Tend. It’s incredibly rewarding to know that our innovative approach and supportive environment have positively impacted your career. We also appreciate your honesty about the challenges that come with change. As we continue to grow, we recognize the importance of adaptability, strong leadership transitions, and balancing new opportunities with team retention. Your perspective is valuable, and we remain committed to fostering a culture that supports both individual and company-wide success. Thank you for being an integral part of our journey - we’re excited for what’s ahead!
      5.0
      Apr 30, 2024

      Great place to work!

      Member engagement team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Opportunity to work hybrid (1 day a week for leadership, once a month otherwise) assisting with work/life balance. 2. Competitive base pay with added monthly bonuses based off performance. 3. Health benefits 4. $1000 towards dental work at Tend studios 5. Great coworkers contribute to a positive work environment. 6. Supportive management that fosters a sense of trust, open communication, and professional growth, ensuring that employees feel supported and valued in their roles.

      Cons

      1. Health benefits are rather pricy, which can be expected from a newer company, but still unfortunate. 2. $1000 towards dental work at Tend studios has to be paid up front and reimbursed, which can be tricky if you do not have the money to pay out of pocket initially for your procedures.

      avatar
      Tend Response
      1y
      Thank you for sharing your feedback and experience at Tend. Thank you for your dedication to your team and our members for the past 2+ years. We have a very competitive total rewards package that consists of compensation, benefits, and work/life balance elements that have been updated throughout the years based on team member feedback. We know being together is engaging and helps us align strategically & tactically, and for hub roles, there is an opportunity for varying hybrid work to maximize team member desires and the team’s effective work product. As a growing organization, we look to continue expanding our total rewards package with affordable and exciting options based on our varying teams needs. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
      5.0
      Apr 5, 2024

      Savoring the Ride at Tend

      Sr. regional director of operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      This organization has provided me with the platform to leverage my background in operations, while simultaneously pushing me to think on my feet and foster rapid collaboration across multiple departments. It has been fulfilling to have the chance to mentor numerous team members within the organization, witnessing their growth both as individual contributors and as leaders Tend prioritizes swift implementation of process and performance enhancements, yet they excel in actively seeking feedback to ensure that team members feel valued and heard. They are adept at pivoting when necessary to incorporate changes based on this feedback. On a personal level, I've consistently felt empowered to voice my thoughts within this organization, thanks to the numerous channels available for sharing opinions and providing input

      Cons

      Operating with agility is crucial for a growing organization. One aspect where Tend can improve is ensuring that the priorities we pursue yield the intended benefits. Recent strides in this direction have been positively received, notably through a more streamlined focus on a narrower set of priorities

      avatar
      Tend Response
      2y
      Thank you for sharing your feedback and experience at Tend. We appreciate you sharing about your fulfillment at Tend and having the opportunity to work with and lead great people. We are extremely proud of our leaders who work hard each day to improve their teams’ days through commitment to process improvement and listening to feedback. We appreciate you highlighting that we have several feedback channels that are either direct to manager, peer, people support or indirect through anonymous surveys or platforms. We make sure to respond to feedback as well and explain the why behind our business decisions. We are a growing organization and we do make changes; some quickly and some after longer analysis. We know that having many priorities is needed and sometimes there is value in streamlining those priorities. Thank you for your feedback and please let us know if you would like to continue this discussion, email us at people@hellotend.com.
      Viewing 58 - 60 of 204 Reviews
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      ReviewsTend reviews

      Glassdoor has 219 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.