Tend reviews

3.6

69% would recommend to a friend

(201 total reviews)
avatar

Brian Bouma

67% approve of CEO

63% positive business outlook

Tend has an employee rating of 3.6 out of 5 stars, based on 201 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tend employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

201 reviews
2.0
Nov 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Everything about that place is horrible, from management down to the employees.

Cons

Timing, victim blaming , shaming, hours, over worked and under paid staff.

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Tend Response
2y
Thank you for your feedback. We have great team members, and are appreciative of all team members and leadership at Tend, who continue to live our Tend Values. We focus on learning and development to ensure our teams are prepared for their roles and manages our team in an empathetic and proactive manner. Again, we appreciate your feedback. If you would like to continue this discussion, please reach out to us at people@hellotend.com.
3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling / hybrid, Great team and markets

Cons

Poor management and a lot of turnover

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate all of your time and effort you gave to our teams. We strive to create a positive & flexible working environment for all of our team members in the hub and studios. Hub team members do have a flexible & hybrid work schedule that meets the needs of our various roles. Our teams highlight that the best part about working at Tend is working with caring, respectful, and knowledgeable people. Managing teams of people is a rewarding & challenging endeavor, and we are proud of our managers for taking on this important responsibility. To ensure our managers are leading with Tend’s values & objectives, we have ongoing leadership training and development for hub and studio leaders. We have many tenured team members throughout our different roles, and continue to engage our teams through organizational programs to increase retention. Thank you for your feedback and please let us know if you would like to continue this discussion or if you are interested in joining our team in any other capacity, email us at people@hellotend.com.
4.0
Sep 2, 2023

More pros than cons

Recommend
CEO approval
Business Outlook

Pros

- new equipment - clean studios - provide and launder scrubs

Cons

- all parking costs are not covered - no part time benefits - slow to replaced needed equipment due to cost - can look at metrics more than member experience at times

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Tend Response
2y
Thank you for sharing your feedback and experience at Tend. We appreciate your time and effort tending to our members and growing your professional and clinical acumen at Tend. We do strive to have a safe and high-quality working environment with top-notch technology, clean studios, and great perks like laundered scrubs, so thank you for pointing those pros out. We offer a very competitive total rewards program to all full-time and part-time team members. We started offering part-time healthcare & financial benefits in May 2023, plus we have always offered paid sick time off and 401k employer match to our part-time team members. Parking paid by Tend is a benefit in certain markets given our locations and commuting demographics. We appreciate your feedback on equipment, and we do strive to have safe & effective equipment at all times for our teams. We empower our studio leadership - Studio Managers and Lead Dental Assistants, Hygienists, and Dentists to order & inventory for their studios. Member experience is a high priority metric, and so is our team member engagement & satisfaction, high-quality clinical care, and team member development. Thank you for your feedback again, and please let us know if you would like to continue this discussion with Tend Dental, email us at people@hellotend.com.
Viewing 100 - 102 of 201 Reviews

Glassdoor has 216 Tend reviews submitted anonymously by Tend employees. Read employee reviews and ratings on Glassdoor to decide if Tend is right for you.