Triple Point Technology reviews

Detrimental changes to internal culture, bureaucracy, customer satisfaction, client retention. All of the valuable employees have now left the company and the best practice knowledge with them. Problem starts from the top and permeates throughout ION management below Andrea Pignataro. The good sales people and account managers were helpless to service clients so they all left. The client facing executives that are left are a joke.

Zero culture. Management are ghosts. I'm amazed that some of the charismatic leaders don't do more. I assume it is because they aren't empowered so they can't make any real decisions. The software is a must have in the industry yet they can't seem to turn things around. There have been a number of acquisitions over the years and integration between them has always been an issue. Management needs to concentrate on that for a year. You won't receive any communication from corporate except for once a year. The company outlook held every once in a while on a conference call is extremely vague. No details and all about management. They move themselves around a lot and change up their titles and reports. The meetings mean little to the masses. When there are company parties and events you seldom see managers. It's as if those events are done as the bare minimum to remind employees that there is a company still. In the eight years I worked at TPT I never saw one promotion. People left and the usual response was to not back fill them and divide up the work. Occasionally, the job was given to someone internally. A true promotion would be to build a new team or given a new title and not just filling a void because they have to.