UserTesting reviews

3.3

56% would recommend to a friend

(90 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

Reviews by job title

90 reviews

Reviews about "Management"

Return to all reviews
2.0
Nov 1, 2022

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good base pay Culture is decent overall but has been changing since a recent acquisition Good product

Cons

Management is not transparent A lot of things were promised during the interview process but as time went on true colors started to show. Several moving parts and processes. Pretty throw stuff at the wall and see when sticks. Leadership lacks. No diversity for a specific race (I won’t say)

5.0
Sep 27, 2022

Wonderful Company

Recommend
CEO approval
Business Outlook

Pros

Great management, support. Platform is really recession proof . Great support from all teams

Cons

None. Unless you don’t like fast paced sales

2.0
Jun 1, 2022
Recommend
CEO approval
Business Outlook

Pros

-Work remotely anywhere -Good benefits -Good HR Team

Cons

-Meeting heavy culture -Poor Planning Company-Wide -Directors are expected to do a lot of heavy lifting that is VP level -Innovation isn't valued from teams that aren't in product -Problems stemming from poor executive leadership, which has lead to poor planning and resource management (V2MOM) pre and post IPO, which is now creating low employee morale across marketing, sales, product, systems, and engineering. The culture is super meeting heavy and because the executive team is slow to make changes and allergic to basic process like requiring all employees to add agendas to meetings and using one project management system to operationalize the V2MOM, there is a snowball effect.

Viewing 34 - 36 of 90 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.