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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (90 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.3

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Senior management

      Ratings by demographic groups

      Reviews by job title

      90 reviews

      Reviews about "Management"

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      4.0
      Apr 14, 2018

      Exciting company with growing design team and culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Everyone is super nice and open to helping each other out - The product has matured a lot in the last couple years and there are a ton of exciting stuff in development - Healthy work/life harmony - Product and Engineering is very remote friendly - Exiting product opportunities and a lot of autonomy in how each squad gets to shape the product

      Cons

      - New design team means new design culture. It takes a lot of patience and tenacity to try to make a cultural change throughout the company - Not every department understands what design means just yet, but that can be said for any company; even "design-driven" ones. - Middle management is a bit lackluster - There's a bit of volatility and shake-up in leadership in all departments

      avatar
      UserTesting Response
      7y
      Hi! Yes, there's been more than a bit of shakeup lately :) and we really hope everyone will hang in with us while we get settled and get to know each other. We see this as a Marketing/Brand led company and hope to infuse this everywhere. I've been at design-led companies in the past and it is really exciting! Career growth is a hot button for me and I'm starting to review each area and set a plan for what is needed. Feel free to ping me with your thoughts and we can map this together.
      5.0
      Mar 26, 2018

      Pretty Darn Cool Place to Work

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at UserTesting are absolutely amazing to work with. Everyone is friendly and collaborating with others is a pleasure. The pay is competitive and the benefits are even better. Being a feedback company, management are always open to feedback and looking at ways to get better. After having worked in some not so great environments, I'm happy to say that I've found a long-term home here at UserTesting.

      Cons

      The commute to work can be a little long if you don't live near one of the offices.

      5.0
      Mar 20, 2018

      Great company and great work -- I look forward to coming into work every day!

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company cares a lot about its employees. If you work hard and do good work, you will be rewarded and recognized. Catered lunches twice a week. Good benefits. Many fun activities. A fun atmosphere and great coworkers. Management that cares. A lot of people actually look forward to coming into work each day, and I'm definitely one of those employees that appreciates being in that kind of environment.

      Cons

      There are three separate offices which means that you aren't guaranteed to be in the same physical place as your coworkers.

      Viewing 58 - 60 of 90 Reviews
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