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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      578 reviews
      3.0
      Aug 12, 2025

      no

      Hr leadership role
      Recommend
      CEO approval
      Business Outlook

      Pros

      continue growing with is great

      Cons

      No Structure set up well

      5.0
      Jul 1, 2025

      Human-first onboarding, thoughtful team, and real impact from day one

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I recently joined UserTesting and have already been blown away by the culture and clarity here. The onboarding process is thorough, paced well, and actually fun (rare). The emphasis on human insight isn’t just in the product. It’s in the way people collaborate, give feedback, and welcome new team members. If you’re looking for a company that takes customer empathy seriously, empowers you to own your ramp-up, and treats storytelling as a strategic asset, this is it.

      Cons

      There have been no cons so far.

      3.0
      May 24, 2025

      Lots of turnover

      Renewal manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers, good managers, areas to get promoted

      Cons

      Too much turnover. Constantly have new imitative and directions made impossible to do a job correctly

      Viewing 181 - 183 of 578 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.