UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Apr 16, 2025

Market Leader

Recommend
CEO approval
Business Outlook

Pros

Great Leadership in place. Great Roadmap to keep momentum as the Market Leader.

Cons

Lot's of change happening, but it's going into creating a great business and great product for our customers so it is needed change.

1.0
Apr 15, 2025

Lack of culture

Recommend
CEO approval
Business Outlook

Pros

There are no pros to this company

Cons

-sinking ship -no company culture -no clear career path -lack of innovation

Viewing 184 - 186 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.