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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.3

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      578 reviews
      5.0
      Apr 3, 2025

      Fulfilling Journey with Room to Grow

      Executive assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been with UserTesting for over six years, and one of the most rewarding parts of my journey has been the strong relationships I’ve built across teams. The company has gone through a number of changes during my time here—reorgs, new processes, leadership shifts—but I’ve always believed that change brings opportunity, and in our case, it’s been largely for the better. The new leadership team brings fresh energy and perspective, and I’m genuinely excited for what’s ahead in this next chapter.

      Cons

      With change comes some uncertainty and adjustment periods, and that can be challenging for some.

      5.0
      Mar 24, 2025

      Bought into UT 3.0

      Gtm team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outstanding leadership that understands what success looks like and driving us to an outcome.

      Cons

      None, the only issue I see is moving us faster.

      Viewing 187 - 189 of 578 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.