Vanguard Client Service Associate reviews

3.5

79% would recommend to a friend

(82 total reviews)

Salim Ramji

100% approve of CEO

86% positive business outlook

Client Service Associate employees have rated Vanguard with 3.5 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Vanguard is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

82 reviews
2.0
Apr 29, 2013

Ran its course

Recommend
CEO approval
Business Outlook

Pros

They offer overtime for additional income. You never have to bring your work home with you. The insurance is pretty good.

Cons

It's a call center atmosphere. You must love finance or its going to be a tough position to handle. Many of the calls from clients are to call and complain about problems.

3.0
Mar 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Fine way to get into the financial services industry if you're out of college or in a part of your career where you could retire but would mind getting paid to stay busy. Location is nice, pleasant. Overall I enjoyed my short stay there, which would have been longer if not for the...

Cons

Pay. This position made me come to the conclusion that the financial services industry doesn't necessarily pay as well as one might think unless you have an MBA, and even then there's no guarantee. I was surrounded by MBAs who made as much (or as little) as I did and I was a non-MBA.

2.0
Feb 20, 2013

Comfortable

Recommend
CEO approval
Business Outlook

Pros

Good moral company, set up in a way to help investors

Cons

Not much opportunity to perform or grow quickly. Very structured steps. Low salaries

Viewing 67 - 69 of 82 Reviews

Glassdoor has 7,007 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.