Walser reviews

4.0

82% would recommend to a friend

(321 total reviews)
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Andrew Walser

87% approve of CEO

67% positive business outlook

Walser has an employee rating of 4.0 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walser employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

321 reviews
5.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

I've been working at Walser for 2 1/2 years now and it's been the best proffessional experience i have had to date. Management truly cares and Walser does a lot of things to keep employees engaged and to show appreciation! The corporate team makes a big effort to make it out to the stores and be responsive and support our stores! Some of the standouts for me are: - Turkey drop: Every employee gets a free turkey for thanksgiving - Family day: Every MN employee and their family gets to go to valleyfair with the company in the fall! - ERG Employee engagement events

Cons

One con for some can be the fast paced and chaotic nature of automotive. We don't do everything perfect and we do implement a lot of changes that requires work on the backend to accomplish. In my mind i'm fine with it, but it can be a work environment that requires getting used to!

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Walser Response
1y
Thank you so much for your kind words and for taking the time to share your experience! We’re happy to hear that your time at Walser has been such a positive and rewarding part of your professional journey. We could not do this work without you. It means a lot to know that our efforts to prioritize culture, employee engagement, and career growth have made a lasting impact on you. We truly value your recognition of the initiatives we’ve put in place—from Turkey Drop to Family Day to our ERG engagement events. These are just a few of the many ways we strive to create a workplace that’s not only high-performing, but also connected, inclusive, and people-focused. We also appreciate your thoughtful feedback around communication during change. It’s a great reminder for us as we continue to grow and evolve. Change is difficult and we learn from it every day. Clear, consistent communication is key, and we’re committed to continuously improving in that area. Thank you again for your contributions, dedication, and insight—we’re so glad to have you as part of the Walser family! Lindsey Trett Walser's Director of Talent Acquisition
5.0
Feb 27, 2025
Recommend
CEO approval
Business Outlook

Pros

The CHRO is the true leader at the helm. She’s hands down the best leader I’ve ever had the pleasure of working with—empathetic, accountable, and inspiring. If it were just the two of us, I’d have stayed forever. I learned more from her in six months than I did in 20 years at my previous company. The VP of Operations is also a tremendous asset to the company. He works tirelessly to ensure the stores are running smoothly. The HR team is skilled, always responsive, and an absolute joy to collaborate with.

Cons

The lack of trust and unclear processes from leadership made my role increasingly difficult and frustrating, eventually making it unsustainable for me. It just wasn’t the right fit for either of us.

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Walser Response
1y
Thank you for taking the time to share your experience with us. We truly appreciate your comments about our CHRO, VP of Operations, and HR team. Their leadership is rooted in both performance and a focus on people, which is fundamental to our culture. It's great to hear that you found the HR team's guidance and collaboration valuable. We acknowledge that every workplace has its challenges, and we regret that aspects of trust and process clarity impacted your experience with us. Feedback like yours helps us refine our approach to better support our employees, especially those who are directing a function. We sincerely appreciate your contributions during your time at Walser and wish you the very best in your future career journey. —Walser Automotive Group
2.0
Feb 13, 2025

Unclear direction from management

Recommend
CEO approval
Business Outlook

Pros

Work from home potential, "4 days weeks" but you'll have dealerships able to reach you on your cell. Imagine how that goes.

Cons

Management doesn't want to you to grow. Stay in the same spot and cross your fingers in an economic downturn, Expect to apply to your job when times are tough, My team was forced to reapply many times regardless of performance.

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Walser Response
1y
Thank you for taking the time to share your experience. We appreciate your contributions during your tenure at Walser. The times of transition can be challenging. The first department restructure occurred in response to the pandemic in 2020, followed by significant technology changes that impacted our structure over the years. Ultimately, these changes led to the department’s elimination in 2024, a decision we do not take lightly. Throughout these transitions, we aimed to provide a career path within the finance center, allowing team members to grow within the department. Additionally, employees had the opportunity to explore roles within our dealership network if they wished to continue their career with Walser. We can understand that this was not an easy time, and we are sorry if you did not experience the support we wanted to provide during these transitions. If you have further feedback, we encourage you to reach out to us directly (CHRO - Sherry Schultz @ sschultz@walser.com or myself directly, Lindsey Trett @ ltrett@walser.com). We value the experiences of our team members—past and present—as we continue to evolve and improve. Thank you again for your honesty and feedback. Lindsey Trett Walser's Director of Talent Acquisition
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Glassdoor has 327 Walser reviews submitted anonymously by Walser employees. Read employee reviews and ratings on Glassdoor to decide if Walser is right for you.