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Whatfix

Engaged Employer

Whatfix Associate Director, Customer Success reviews

3.0

53% would recommend to a friend

(35 total reviews)
avatar

Khadim Batti

66% approve of CEO

34% positive business outlook

Ratings by category

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Diversity & inclusion

2.9

Work/Life balance

2.9

Senior management

2.7

Culture & values

Associate Director, Customer Success employees have rated Whatfix with 3.0 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Associate Director, Customer Success professionals have an average working experience there. Whatfix is rated 22% below average by Associate Director, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

35 reviews
4.0
May 30, 2024

Company on the rise

Customer success manager
Recommend
CEO approval
Business Outlook

Pros

Supportive Work Environment: A positive work culture where employees feel supported, valued, and respected by their colleagues and management. Innovation and Creativity: Encouragement of innovation, creativity, and open communication, fostering a culture where employees feel empowered to share ideas and contribute to company success. Employee Recognition: Regular recognition and rewards for employee contributions, celebrating achievements and milestones. Career Stability: Job security and stability, with a track record of financial stability and growth opportunities for employees.

Cons

Flexibility in work schedules, remote work options are limited. Needs to be more customer results driven and less KPI driven.

Viewing 13 - 15 of 35 Reviews
Related searches: Whatfix Associate Director, Customer Success jobs | Whatfix Associate Director, Customer Success salaries | Whatfix benefits | Whatfix interviews
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Glassdoor has 764 Whatfix reviews submitted anonymously by Whatfix employees. Read employee reviews and ratings on Glassdoor to decide if Whatfix is right for you.