Is Whatfix a good company to work for as a Associate Director, Customer Success?

Associate Director, Customer Success professionals working at Whatfix have rated their employer with 3.0 out of 5 stars in 35 Glassdoor reviews. This is a lower than average score with the overall rating of Whatfix employees being 3.4 out of 5 stars. Search open Associate Director, Customer Success Jobs at Whatfix now and start preparing for your job interview by browsing frequently asked Associate Director, Customer Success interview questions at Whatfix .

Does Whatfix pay Associate Director, Customer Success employees well?

Associate Director, Customer Success professionals rate their compensation and benefits at Whatfix with 3.3 out of 5 stars based on 35 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Associate Director, Customer Success salaries at Whatfix.

What are the top reviewed jobs at Whatfix?

Solutions Engineer (56) , Business Development Representative (BDR) (33) , Software Engineer (24) , Digital Adoption Specialist (21) , Customer Success Manager (20) , Account Executive (19) , BDR (12) , Customer Success Manager (CSM) (11) , Software Development Engineer (SDE) (11) , Account Manager (8) , Sales (8) , Software Development Engineer (8) , Technical Support Engineer (8) , Business Development (7) , Enterprise Account Executive (7)

What are the pros of working at Whatfix according to real employee reviews?

"Seniors are very helpful and good work culture" ((in 63 reviews)); "Good Pay and WLB is also nice" ((in 35 reviews)); "Good leadership and great product ." ((in 33 reviews)); "Good work life balance in company" ((in 31 reviews)); "Good salary but that's it" ((in 27 reviews))

What are the cons of working at Whatfix according to real employee reviews?

"Bad bad bad management on the BD floor, they show no signs of support and are extremely unqualified." ((in 36 reviews)); "no work from home given" ((in 16 reviews)); "Middle management is not good" ((in 6 reviews)); "Too much office politics and problems" ((in 5 reviews))

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Whatfix

Whatfix Associate Director, Customer Success reviews

3.0

53% would recommend to a friend

(35 total reviews)

Khadim Batti

66% approve of CEO

34% positive business outlook

Ratings by category

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Diversity & inclusion

2.9

Work/Life balance

2.9

Senior management

2.7

Culture & values

Associate Director, Customer Success employees have rated Whatfix with 3.0 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Associate Director, Customer Success professionals have an average working experience there. Whatfix is rated 22% below average by Associate Director, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

35 reviews

5.0

May 12, 2024

Great place to work at if you like customer facing roles

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great workplace ethics Extremely approachable senior leadership Client exposure is pretty good if you can manage the same tactically Zero office politics

Cons

Some HR based policies take time to get implemented Lack of flexible WFH or Hybrid modes of working

4.0

May 6, 2024

Good company to build your career

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Plenty of scope to grow clear expectations growing company so changes are obvious

Cons

Nothing as such as a cons

3.0

Apr 3, 2024

It isn't the same Whatfix anymore

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Lots of learning and opportunities to try out things

Cons

Micro-management Lack of transparency and Empathy Not good hikes

Viewing 16 - 18 of 35 Reviews

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Head - Executive/CXO Engagements

Whatfix reviews FAQs

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Whatfix

Whatfix Associate Director, Customer Success reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great place to work at if you like customer facing roles

Good company to build your career

It isn't the same Whatfix anymore

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Whatfix reviews FAQs

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