Is Whatfix a good company to work for as a Associate Director, Customer Success?

Associate Director, Customer Success professionals working at Whatfix have rated their employer with 3.0 out of 5 stars in 35 Glassdoor reviews. This is a lower than average score with the overall rating of Whatfix employees being 3.4 out of 5 stars. Search open Associate Director, Customer Success Jobs at Whatfix now and start preparing for your job interview by browsing frequently asked Associate Director, Customer Success interview questions at Whatfix .

Does Whatfix pay Associate Director, Customer Success employees well?

Associate Director, Customer Success professionals rate their compensation and benefits at Whatfix with 3.3 out of 5 stars based on 35 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Associate Director, Customer Success salaries at Whatfix.

What are the top reviewed jobs at Whatfix?

Solutions Engineer (56) , Business Development Representative (BDR) (33) , Software Engineer (24) , Digital Adoption Specialist (21) , Customer Success Manager (20) , Account Executive (19) , BDR (12) , Customer Success Manager (CSM) (11) , Software Development Engineer (SDE) (11) , Account Manager (8) , Sales (8) , Software Development Engineer (8) , Technical Support Engineer (8) , Business Development (7) , Enterprise Account Executive (7)

What are the pros of working at Whatfix according to real employee reviews?

"Seniors are very helpful and good work culture" ((in 63 reviews)); "Good Pay and WLB is also nice" ((in 35 reviews)); "Good leadership and great product ." ((in 33 reviews)); "Good work life balance in company" ((in 31 reviews)); "Good salary but that's it" ((in 27 reviews))

What are the cons of working at Whatfix according to real employee reviews?

"Bad bad bad management on the BD floor, they show no signs of support and are extremely unqualified." ((in 36 reviews)); "no work from home given" ((in 16 reviews)); "Middle management is not good" ((in 6 reviews)); "Too much office politics and problems" ((in 5 reviews))

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Whatfix Associate Director, Customer Success reviews

Item: Whatfix
Rating: 5
Author: Current employee - Customer Success Manager

3.0

53% would recommend to a friend

(35 total reviews)

Khadim Batti

66% approve of CEO

34% positive business outlook

Ratings by category

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Diversity & inclusion

2.9

Work/Life balance

2.9

Senior management

2.7

Culture & values

Associate Director, Customer Success employees have rated Whatfix with 3.0 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Associate Director, Customer Success professionals have an average working experience there. Whatfix is rated 22% below average by Associate Director, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

35 reviews

4.0

Mar 6, 2019

Probably the fastest growing start up in India

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- Motivated team - Approachable and helpful people - Overall good work culture - Lots of scope to don multiple hats within the company and learn about SaaS culture as a whole

Cons

- Middle management is short-sighted and not empathetic - Employee nurturing and career planning leaves you wanting for more

5.0

Jan 17, 2017

Employee for 2 years

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Personal - I moved from a corporate role to join the team at initial stages - Learning curve is high Selection Process - Hiring process is diligent - Stress is on what a person can add to the job role and the team; not on background or degrees or brand names Work Culture - Cross functional information exchange is quite smooth - Good balance of professionalism and startup culture' - Passionate founders with a clear direction for the product and company

Cons

- Nothing I can think of at the moment

Viewing 34 - 35 of 35 Reviews

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Whatfix Associate Director, Customer Success reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Probably the fastest growing start up in India

Employee for 2 years

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