Wings Credit Union reviews

3.7

64% would recommend to a friend

(126 total reviews)

R. Frank Weidner

78% approve of CEO

60% positive business outlook

Wings Credit Union has an employee rating of 3.7 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wings Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

126 reviews
2.0
Jan 2, 2024

The grass is greener on the other side, friends

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wings is truly a great place to gain experience*

Cons

*Experience will vary greatly and is not intended to advance you further into the company. I worked at Wings for 5+ years and still have many friends that work for them. With a heavy heart I cannot recommend working here. I didn't realize how little I was valued until I left the company and gained some retrospective. I've worked both in branch and back office. I can tell you that both are equally bad depending on how you weigh them. For me, having a supportive and welcoming environment was priority and unfortunately you will not find it here. Inside the branch, relations are nothing but unhealthy competitions with unequal payouts. The incentives are a complete pyramid scheme and have corrupted lending practices. The back office environment is non the better. Typical Minnesota passive aggressive attitudes permeate through the building. Dept teams do not care about helping you unless it benefits their respective department. All of this creates an uncommunicative and toxic workplace. However, the most disappointing fact about Wings is the pay. The company operates as not-for-profit, so there are no stakeholders and they pay zero in taxes. No excuse for the low wages. The SVP's salaries are public info. I urge you to look at what they make from this so called not-for-profit.

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Wings Credit Union Response
2y
Thank you for taking the time to write a review , and for being a Wings employee for over 5 years! We are very sorry to hear that you were unhappy in your role here. We do appreciate your feedback, even if it's not great, as this can help us as we continue to change and grow as an organization. We will share your feedback with our senior leadership team.
1.0
Dec 26, 2023

Corp staff

Recommend
CEO approval
Business Outlook

Pros

Ok products for the members / customers

Cons

Managers in the branch and in the corporate location treat staff poorly and take credit for all the hard work the frontline staff do. Amazing how poorly the frontline staff is treated in this org. It has to be a cultural issue at the top with how bad the managers are with taking credit for everything good and passing blame to the frontline staff. Compensation for the front gets cut every year by making it harder to get bonus pay.

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Wings Credit Union Response
2y
Thank you for taking the time to write a review. Regarding the concern you referenced about pay, in 2023 we actually increased base pay beyond our regular merit increase for our retail staff/front line employees and we continue to offer a bonus plan in addition to an annual incentive plan. We appreciate all feedback as it helps us ensure our culture stays strong as Wings continues to grow and change. We would love to understand more about the concerns you mentioned. Please consider reaching out to a HR Business Partner to discuss.
4.0
Dec 20, 2023

Mandatory Saturdays

Recommend
CEO approval
Business Outlook

Pros

Having bank holidays off is great.

Cons

Most reviews praising Wings are from corporate. People at the corporate office have a lot of benefits and freedoms than people working at the branches. It is a very different environment.

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Wings Credit Union Response
2y
Thank you for taking the time to write a review and for giving us a 4 star rating - we are happy to hear that you enjoy working here! I would love to hear more about your concerns regarding corporate office vs. branch employee benefits. All employees at Wings receive the same benefits package so we'd like to understand exactly what the concern is. Please consider reaching out to your HR Business Partner to share more. Thank you!
Viewing 7 - 9 of 126 Reviews

Glassdoor has 132 Wings Credit Union reviews submitted anonymously by Wings Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Wings Credit Union is right for you.