Question 1

Is ZoomInfo a good company to work for as a Customer Service Manager (CSM)?

Accepted Answer

Customer Service Manager (CSM) professionals working at ZoomInfo have rated their employer with 3.8 out of 5 stars in 24 Glassdoor reviews. This is an average score with the overall rating of ZoomInfo employees being 3.8 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at ZoomInfo now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at ZoomInfo.

Question 2

Does ZoomInfo pay Customer Service Manager (CSM) employees well?

Accepted Answer

Customer Service Manager (CSM) professionals rate their compensation and benefits at ZoomInfo with 3.7 out of 5 stars based on 24 anonymously submitted employee reviews. This is 2.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at ZoomInfo.

Question 3

How happy are Customer Service Manager (CSM) professionals working at ZoomInfo?

Accepted Answer

79% of Customer Service Manager (CSM) employees at ZoomInfo would recommend their employer to a friend. This rating has increased by 93% in the past 12 months. Customer Service Manager (CSM) professionals have also rated ZoomInfo with a 3.5 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at ZoomInfo?

Accepted Answer

Sales Development Representative (SDR) (220), Account Executive (167), Account Manager (125), Software Engineer (55), Customer Success Manager (48), Sales Development Representative (44), Senior Software Engineer (42), Research Analyst (32), Product Manager (26), Manager (25), Sales (24), Sales Manager (24), Customer Success Manager (CSM) (20), Director (19), Marketing (18)

Question 5

What are the pros of working at ZoomInfo according to real employee reviews?

Accepted Answer

"people are great and fun to work with cutting" ((in 228 reviews)); "Culture is great and they promote from within." ((in 172 reviews)); "There is great leadership in place and extremely rapid growth along with great stability." ((in 117 reviews)); "Good pay and my life changed a lot after joining here." ((in 104 reviews)); "Great benefits and truly talented teammates." ((in 93 reviews))

Question 6

What are the cons of working at ZoomInfo according to real employee reviews?

Accepted Answer

"goalposts change every month, layoffs, bad product support, bad brand name." ((in 39 reviews)); "internal favoritism is blatant and not able to be brought up" ((in 13 reviews)); "Management will not make you feel good about taking time off and there are multiple blackout dates throughout the year." ((in 11 reviews)); "Long hours, weekend work, and new prospect calls every 30 minutes" ((in 10 reviews)); "life balance is nonexistent." ((in 8 reviews))

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