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dotloop

Part of Zillow

Engaged Employer

dotloop reviews

4.1

81% would recommend to a friend

(50 total reviews)
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Rich Barton

59% approve of CEO

75% positive business outlook

Ratings by category

4.4

Culture & values

4.1

Diversity & inclusion

4.1

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.7

Career opportunities

Ratings by demographic groups

Reviews by job title

50 reviews

Reviews about "Culture"

Return to all reviews
5.0
Apr 19, 2015

Would not work for any other company

Success manager
Recommend
CEO approval
Business Outlook

Pros

I haven been with dotloop for a little over 4 years and honestly say I would not work for any other company. The culture of dotloop defines who we are and it is the most unique culture I have been a part of. I have never worked with a group of people who are as passionate toward making a company succeed as the people who work at dotloop. I sincerely consider my co-workers family whether it is the people on my team or management/leadership. We even have a culture committee which was set up just for the reason as dotloop understands that its people are its true assets. Social events like Reds games, team outings, and community service events are very common. Career opportunities exist. I started in our customer support department as a customer support rep, moved to our training department, then managed our customer support team, and now work in our Success Department as a a Customer Success Manager. I think what I like best about working at dotloop is knowing that my voice or opinion matters. Product review meetings where you can provide feedback on how to improve the product or provide customer feedback are often held. As well, it is an open door policy and we are encouraged to provide any solutions to better our culture or company (I actually just took a employee feedback survey on Friday).

Cons

We work very hard at dotloop. It seems like those who have not either succeeded at dotloop or were not a good fit were not prepared to work hard. Some weeks I work a lot of hours (50+), other weeks I dont (40 hours) but its important to maximize every second of your day regardless of how many hours you work to be successful at dotloop.

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dotloop Response
11y
Thank you for this thorough review and for your 4+ years of service to dotloop. From your remarks about the people, to the career opportunities, to your voice being heard - these experiences truly embody what we are trying to build here. So it's good to hear that it's working ;). I'm honored to have you on our team! Austin
4.0
Mar 30, 2015

Fast-paced forward facing development experience.

Software engineer
Recommend
CEO approval
Business Outlook

Pros

Being a developer, I would like to provide a few of my personal insights to a depth that most people might consider tl;dr. Dev: The dotloop-development group in Cincinnati is excellent in my opinion. The SF development team shows a lot of potential and I have seen progression in the short time I have been here. Here is my quick-list: - The best word I have seen to describe this group of individuals is "Hobbyists". Software is much more than a job but a fascination. They read/learn/practice outside of work for nothing more than the shear love to coding and problem solving. - Dotloopers are getting older and many have families now. The work/life balance is pretty good from what I have seen. - A very good balance of startup-vs-longevity mindset and skills to go along with them (both are needed and both are required). - Very open environment with lots of support from your fellow developers. - Flexibility is the name of the game; it is not about punching in-and-out. Ops: Excellent. Trying to automating themselves out of a job. QA: Good. Actual QA, not button-pushers. Product: There is a heavy focus on innovation and self-improvement to the product and to their customer experience; it is definitely a technology-company. For me the big differentiator between a technology-company and a company that uses technology is vision within product direction. A technology-company focuses on how they are different (usually better) from their competition and focuses on building that aspect into their brand (and the companies future). While a company that uses technology focuses on more "me-too" features instead of being pioneers in the industry (un-admittingly because they are scared of being left behind or making a mistake). General-Leadership: I am content with the leadership and I believe it is mainly due to the attempt at transparency. Not everything is shared as effectively as it could be but the desire to share knowledge exists on all levels (it is all available for the asking). I also like how culture is not an after-thought, it is at the forefront of peoples minds; and in turn drives a lot within the company.

Cons

Put simply enough, most problems stem from growing-pains. Dev: One example would be the agile process that is currently in place. It works and fulfills our current needs but will not scale out as the team grows and that will need to be addressed. I do think the dev leadership has a good understanding of these problems and will be working through them as time progresses. - Compensation could be better but it is by no means bad. - It is a bit high-pressure so it is hard ramp-up for more junior talent. - We get very feature focused and let a lot of technical-debt pile up. There have been major re-writes in the past to address this but going forward I think we are going to try and deliver re-writes without going dark. Product: There is a bit of a trust problem between product and other it-departments. It is improving but trust is a hard thing to gain overnight, so it is a longer-term goal. I personally believe this will improve as the product vision is solidified and product, as a team, grows. - This leads to a feeling of micro-management from product on each feature. - There is too much focus on the technical solution instead of the actual problem. Product should not care which 3rd-party JS or Java library we use nor should they buy mediocre database then try and force them on development.

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dotloop Response
11y
Thank you for the thorough and thoughtful review. Starting with management/culture - transparency is definitely our goal. So I appreciate that this is being felt throughout the org. As you see opportunities for us to improve here, please share your ideas. Moving onto the improvement areas - I have been made aware of the friction between Product and Engineering. The appropriate leaders have been notified of this and we will make improvements in this area. If you don't see improvements over the next couple of quarters in this area, please hold myself and your supervisor accountable. Lastly, your comment about emphasizing teamwork in our organizational structure is timely and I think it goes hand-in-hand with the product/engineering friction you mention. Within the next 60 days, you can expect an update at one of our FYI meetings as to how we plan on cultivating more teamwork across various initiatives. Thanks again for the feedback. Austin
5.0
Mar 9, 2015

Company with strong vision and well-known brand in the real estate market.

Inside sales
Recommend
CEO approval
Business Outlook

Pros

Opportunities for product growth and personal growth. Fun, engaging, atmosphere for employees.

Cons

Since the company is always moving forward with innovative ideas, there is potential to have consistent change in job responsibilities which can lead to confusion.

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dotloop Response
11y
Thanks for this review! Austin
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