dotloop reviews

4.1

81% would recommend to a friend

(31 total reviews)
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Rich Barton

59% approve of CEO

75% positive business outlook

Reviews by job title

31 reviews

Reviews about "Career Development"

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5.0
Dec 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome culture & great people to work with - this is something that is of high value in this day and age. People want to be able to relate and get along well with others in a fun environment where they work to beat the monotony of a typical office. By the end of your first day as a dotloop employee, you will see that people are very welcoming and will try to include you! If you are looking for an office where you can develop a family atmosphere with your co-workers, dotloop is definitely one of those places! Awesome office - very unique 2 floors connected by staircase keeping the feel that we are all together, not separated. Amazing benefits - the benefits that we get as employees are amazing! There's too many to list, just know that when you accept a position with dotloop, you will be more happy with the benefits! One of my favorites (but definitely not everyone's) is that your career path is set by you. If you start in customer support or sales (which many of us do), and you don't move up, that is mostly on you. If you work hard, show initiative, and let your superiors know of your intentions to grow within dotloop, you will do just that. I think I am a pretty good testament to that situation: been here about 10 months (at the time of me posting this) worked hard, and was awarded a promotion out of my current department to another one. Upper management does an outstanding job of enabling their employees to grow, which is not typical of many companies. Bottom line: If you take a position with dotloop, it very quickly can become a company you can see yourself working for as your career, not a job.

Cons

Communication. There are times when inter-departmental communication can become convoluted, making it hard to get quick answers for problems...especially in the customer support department.

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dotloop Response
10y
Thank you for this very thoughtful and thorough review. We will continue to prioritize inter-departmental communication internally, as this tends to be a "moving target" within any rapidly growing organization. Lastly, it's great to see that you've been able to take advantage of growth opportunities this early in your career at dotloop. Congratulations! Austin, Founder/GM of dotloop.
5.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

First and foremost, the culture at dotloop is absolutely phenomenal! We are a family. I have never worked with so many passion-driven individuals who are all on the same path as far as success and growth. We grow together, and we grow dotloop - which is exactly how it should be! This is a great place to make a career. Opportunity arises constantly. Management is supportive and willing to help you achieve your personal goals. They let you learn from your mistakes - fail forward. Benefits are excellent! Upper management actually listens to the employee voice. Completely focused on customer satisfaction and success.

Cons

While I stated that this is a great place to make a career, some individuals may struggle because you essentially have to determine your own path. There are no set career paths, so you never really know in which direction you are headed. I personally enjoy this, I like creating my future, but others enjoy the security in knowing what the next step is. Communication between departments could improve - but I know that this is something we are working towards. I feel that at times, we lose sight of focusing on the few things that matter most- our product in specific. I feel like we are adding things to our site before some of our core functionality issues have been completely resolved.

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dotloop Response
11y
Thanks for this thoughtful review, and I'm so glad that you feel at home in our culture! As you mentioned, we continue to work on improving cross-departmental communication as well as focusing on the few things that matter most. I'm confident that you will see big improvements on both fronts with the introduction of our new project teams, as discussed in the all-hands FYI meeting last week. That said, we still have work to do and I can assure you that we won't stop until we get it right. Onward! Austin
5.0
Apr 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The culture is my favorite thing about dotloop, I've never worked with a more caring and hardworking group of individuals than I have here. Lots of room to progress your career and move up in the company if you're willing to put forth the time and effort. Management isn't overbearing and lets you learn from your mistakes.

Cons

This may not necessarily be a con depending on who you are, but the fast paced environment of the business can be a bit overwhelming at times if you're not able to change focus quickly. I personally find it exciting.

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dotloop Response
11y
Thanks for this review. It's great to see "culture" highlighted so favorably, as great cultures build great businesses. And yes, we will continue to focus on improving communication between departments. Onward! Austin
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