Build.com reviews

They took away all the great employee perks like the annual block party, Holiday party, and the cool contests, prizes, and swag. Pay cuts for no valid reason. Micro-managing EVERYTHING! Ascentis is the worst thing ever created. It feels like we are being punished to go to work. Even if you shattered your quota every month they still nit pick stupid little things and dont give you credit when credit is due. Since Chris Friedland left it's been an absolute downward spiral. It doesnt feel like upper management cares about its employees. It feels like no one takes responsibility for their actions, they just push the blame to someone else. If you go to someone telling them that their multi-billion dollars business's website needs to be fixed they say "Oh sorry thats not up to me that someone elses thing" and then when you go to that person they make some excuse as to why they havent fixed it yet when in reality its because they are lazy and the way the company is structured they dont care about making the website better and more user friendly they just care about hitting their quotas. The whole company is in a very bad way and company morale is at the lowest I have ever seen it. Everyone knows that management has screwed everything up and that all the employees hate working here, but none of them care. They only care about their paychecks.

This place is floundering with no direction whatsoever. Every year the pay, commission and comp plans get worse. Build used to be a company where you could make great money but they are closing the gap between a liveable wage and destitute. Middle management is a complete joke at this company. Luckily they hire, demote and fire employees at this level constantly. If your boss sucks wait a quarter and they will be gone. I have been in the room when executive level employees have told their subordinates if they “had an issue with the company they could leave, good luck finding a job in Chico that paid the same”. Super awesome attitude. Build’s reputation in the community is also terrible. I have been asked on multiple occasions “what is wrong with that place?” Apparently the rate at which they let go of employees has been noticed. There are some great people in HR, however I have found that their ability to keep issues confidential is non existent. I would be very curious to know what the company’s retention rate is. How many employees in the call center have over 5 years with the company? What is the success rate for new employees? How do you sleep at night? All fair questions.