Great place to work, grow and have fun! - Director Reputation Employee Review

5.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been working for Reputation.com for last 3.5 years across multiple locations (Redwood City, Tempe and India). The company offers great opportunity to work on interesting business, technology and engineering problems such as collecting and analyzing data from 100s of sources, dealing with ever exploding data, building high performance solutions and continuous integration and delivery of a huge number of services. We extend our SOA/micro services philosophy to how we manage our teams. If you like taking on end-to-end "ownership" from architecture, design, development, unit and integration testing to monitoring health of your services in production, this is the place for you! Working at Reputation.com offers you growth across all aspects of building software. What I like most about my job at Reputation.com is to help our customers help their customers better. The new Redwood City and Tempe offices are great collaborative workspaces. A game of ping pong once in a while is a great way to unwind and we have subsidized lunches 3 times a week! I like the flexible work hours and working from home from time-to-time (of course with some overlapping work hours with rest of the team). It helps me work on my own schedule. HR is more involved for the last 6 months and things are changing for better. Executive team has the eyes on the ball and expect employees to take on more ownership.

Cons

Growing pains need to be managed better -- Sometimes everyone is focused on their own tasks that it's difficult to understand what's happening across the board. Being an agile and innovative company at times comes at a cost of dealing with some intermittent chaos. This has to be managed better with strictly streamlined processes and tools to help employees achieve their goals. Need to empower the teams to be more efficient and accountable so they can grow with the company. Hire more managers to help remove some roadblocks for employees so that they can run faster.

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

avatar
Reputation Response
2w
Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

avatar
Reputation Response
4d
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
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