Great ADR Team Culture - Account Development Representative Reputation Employee Review

5.0
Sep 16, 2019
Recommend
CEO approval
Business Outlook

Pros

I have heard that there has been a lot of changes to the company after since 2018. This is based on my the instance of Reputation.com that I experienced. - Great management. Desmond was the Director of Sales there and he taught me from the ground up. I still keep in contact with him today. I hope I could work with him again in the future. They were willing to spend on bonuses and expensed outings to maintain moral. - Great facilities. A lot of room for recreation. Just enough private offices for the number of employees. And great view. - Great people. Some of those people are good friends today.

Cons

- Redwood City is a hike...... Think about it..... Densely populated areas in the bay is San Jose, San Francisco, and maybe Milpitas/Fremont area. Which ever of those previously listed areas can take up to two hours one way. My worst day from San Jose to Redwood City was nearly 3 hours. - As of late, new CEO have laid off much of the old management and recruiting his own team. I heard the new culture is much different now. - Desmond Tsai is no longer there!!!

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Reputation Response
6y
Hey There! Thank you for sharing into detail about your time with Reputation.com. We are glad you recommend Reputation.com as a great career choice and found some friends in colleagues along the way. In regards to the location of our offices, as the bay area's traffic does increase we have provided our employees with a couple accommodating options; Cal Train passes for the year with a delegated shuttle to drop off directly in front of our RWC building and we also just recently opened up our WeWork location in the East Bay! Thanks again for your support, with new evolvement and growth in a company does come change as well.

Explore other reviews about Reputation

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

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Reputation Response
2w
Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
2.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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Reputation Response
3d
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
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