Express Scripts Patient/Client Advocate reviews

Poor management - Management is unapprochable and lacks good communication skills. Salary- The starting salary is low and raises are insulting. I was a top preformer last year, which meant I qualified for the highest percentage of a raise. What that ended up being was a 17 cent an hour raise. Meanwhile George Paz is one of the highest paid CEO's in the nation.

They make most other call centers seem like a piece of cake. Back to back to back to back calls, especially during day shift and peek times. Strict scripts to go by. Almost every call is a bad call and most times you could tell it was Express Scripts fault. The company continued to raise standards that seemed almost unreachable. Not the job for parents who don't have a very good family plan in case your child gets sick. They can care less. I hear it has gotten better, but it is only from people within management. I would need to get on Valium to go back to that job again.