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First Command Financial Services

Engaged Employer

First Command Financial Services Financial Advisor reviews

4.4

83% would recommend to a friend

(136 total reviews)
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Mark Steffe

94% approve of CEO

90% positive business outlook

Financial Advisor employees have rated First Command Financial Services with 4.4 out of 5 stars, based on 136 company reviews on Glassdoor. This indicates that most Financial Advisor professionals have an excellent working experience there. First Command Financial Services is rated 22% above average by Financial Advisor professionals compared to other employers within the Financial Services industry (3.6 stars).

Reviews by job title

136 reviews
1.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours. Ability to go to the annual conference. Really can't think of anything else as i see nothing positive about this company.

Cons

I worked for this company for 5 years. Leaving them is like leaving a Mafia family. They will destroy your reputation and break you financially. Only join this company if you plan to make this your last employer. They use the word, loosely, Independent Contractor. You are nothing close to that. You are mandated to turn out their Whole Life planning tool, and are compensated handsomely for that. If you sell a client a term or UL, that is if you can get the plan approved you are paid a third of whole life. They prey on the military and take advantage of our armed forces. If you leave the company they hold your compensation for a year and after that time they refuse to pay you, saying you are in breach of your Advisory Agreement. Currently they have lawsuits pending from previous Advisors, they just lost a $1.8 million case and are about to lose another 3. They have little regard for the Advisors and want them to be indebted to the company. The District Advisor is also compensated on your production and he or she has full access to all clients. He or she can disperse those clients at will and also take them away at will. If a client moves out of the area you are forced to give them up to another Advisor to the area the client has moved. This stops you developing a relationship with the client. They talk about your book of business, don't be fooled, you Dont have one, they do.

5.0
Jul 12, 2013

Wonderful Organization

Recommend
CEO approval
Business Outlook

Pros

First Command provides an excellent opportunity for an entrepreneurial minded individual. It is extremely rewarding to work with an underserved market. This is an ideal job for people who enjoy working closely with military service members.

Cons

Starting your business requires a major commitment of time and energy. I recommend potential advisors strongly consider if they are suited for a sales driven industry.

1.0
May 16, 2013
Recommend
CEO approval
Business Outlook

Pros

I believe for the most part that many of the people that work here are good people.

Cons

This company claims to have "independant Contractors" as their Financial advisors, and in fact they are anything but. It was clear from day one that the only thing they want you to sell is whole life insurance. Their financial planning software only allows for the recommendation of whole life insurance, and I have been sepcifically told that they will not approve the sale of anything else. Their claim of comprehensive financial planning is completely false, they highly discourage investments in anything but their fee based account and also do not allow the sale of many investment products. In my 10 years in the business, I have never experienced a company using such out dated software and adopted such a one sided way of thinking. This company feels more like a multi level marketing company than a financial services organization. They have all advisors memorize a detailed script teaching them how to manipulate people into buying whole life insurance. If you are an advisor considering working for this company, you need to do your research and ask questions like: Why did the company experience a mass exodus of advisors and clients in the last 5 years, why is their compensation contract so much lower than the rest of the industry? The other point that is very bothersome to me is the fact that the company expresses their services to our nations military. In actuality what they are doing is preying on our men and women in our service. They explain that these men and women are used to taking orders and it is our job to tell them that they need to buy whole life insurance without any regard to the affordability or if it fits into our clients plan and goals. This company was started as a "good ole boys club" and that is exactly how it is today. If the company doesn't wake up and realize it is 2013, the company will not be here for much longer.

Viewing 130 - 132 of 136 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.