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First Command Financial Services

Engaged Employer

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)
avatar

Mark Steffe

92% approve of CEO

88% positive business outlook

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews
1.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

This company has a Fitness Center onsite.

Cons

Do to my anxiety and depression was told that that is just an excuse and not a real mental disability. Recorded conversations as proof.

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First Command Financial Services Response
1y
Thank you for sharing your experience with us. First Command is committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Employees are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. Please contact our Human Resources department so we can learn more and address your concerns.
3.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Holidays off, some advisors give you bonuses if they feel generous in sharing the ones they earn

Cons

Administrative Assistants are hired directly by the Financial Advisor, sometimes this means you work for a tyrant. I worked for a woman who in a years time went through close to 15 people in my position. In the interview she stated she would give 6 months training but would demean her employees and micromanage them. Her employees never left the 6 months training period. There was nobody to report her behavior to because the advisors are considered “small business owners” so they just rented their space. Absolutely no accountability for the advisors actions.

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First Command Financial Services Response
1y
Thank you for sharing your perspective with us. It is unfortunate to hear about the situation you’re describing. At First Command, we are committed to attracting and retaining talented people by creating and sustaining a culture that inspires our employees, independent Advisors, and staff with the goal of making them feel valued as part of our larger team. Encouraging feedback and constructive criticism from our employees, independent Advisors, and staff is part of that commitment. All are invited to share their experiences so we can address any shortcomings and bring positive change to the organization. We encourage employees to communicate challenges like the one you’re describing to their supervisors or management, including Field leadership. We will be sharing your feedback with our leadership team so we can continue to improve.
3.0
Aug 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Near to where I live

Cons

Low salary, hard to step up

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First Command Financial Services Response
1y
We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. Encouraging feedback and constructive criticism is part of that commitment. Your comment on compensation is an important one. We focus on providing our employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. Additionally, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees which is funded entirely by company contributions. We'll be sharing your thoughts on a challenging career growth environment with leadership. We also encourage you to have these important discussions with your leader. Thank you for sharing your experience with us.
Viewing 346 - 348 of 576 Reviews

Glassdoor has 633 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.