Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"The culture here is great" ((in 44 reviews)); "Great people and you are appreciated" ((in 40 reviews)); "great training and place to start" ((in 23 reviews)); "Benefits are great" ((in 23 reviews)); "Great work life balance and co workers" ((in 15 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 17 reviews)); "Poor Management & lack of employee motivation" ((in 14 reviews)); "Low salary provided by organisation" ((in 10 reviews)); "Commission and compensation is confusing." ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

3.0

Jul 16, 2024

Decent job but not what was expected.

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

More or less work your own schedule

Cons

sales and metric performance is how you are rewarded, valued and paid.

First Command Financial Services Response

1y

Thank you for sharing your perspective with us. You pointed to one of several valuable benefits of working at First Command, the flexibility that comes with properly managing your own schedule. Many of our most successful Advisors also hold the dedicated support from our Home Office staff in high regard and often point to the Fast Start program as one of our most valuable offerings. But one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Regarding pay, First Command Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. We value all Advisors who remain committed to our mission of coaching those who serve in their pursuit of financial security. Thank you for sharing your review.

5.0

Jul 9, 2024

Industry Veterans Opinion

Director

Recommend

CEO approval

Business Outlook

Pros

Working in the Financial Services Industry for over 25 years First Command is unique in their mission and the client they serve. The company is embracing change and moving forward. Managment is very transparent, supportive in career growth and is willing to effectively deploy its resources.

Cons

Being a smaller organization, you may or may not have the brand name recognition of other larger financial service firms.

First Command Financial Services Response

1y

Thank you for taking the time to share your positive experience with us. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. We're excited about the experience you bring to the team and the role you will have in our company's growth. We appreciate your feedback, thank you for sharing.

4.0

Jun 27, 2024

Solid firm, great team, somewhat limiting

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

First Command has a great mission and most advisors genuinely care about their clients.

Cons

Some bad apples ruin the bunch. Leadership is slow to keep pace with industry changes. Training is limited and not very relevant for experienced advisors

First Command Financial Services Response

2y

Thank you for taking time to share your experience. We maintain our strong culture and mission by attracting and retaining talented people. We're glad to hear that you've experienced this during your time with us and we hope you'll continue to share your feedback with us as you grow your business so we can continue to support it and evolve as our clients do. As part of our commitment to our employees, Advisors, and clients, through our business transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Thanks again for providing your feedback, we'll be sharing it with leadership.

Viewing 355 - 357 of 576 Reviews

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Senior Experience Researcher and Designer