Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 633 reviews left anonymously by employees. This rating has been stable over the past 12 months. 87% of employees would recommend working at First Command Financial Services to a friend and 88% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

87% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 41 reviews)); "The culture here is great" ((in 41 reviews)); "Benefits are good" ((in 23 reviews)); "great training and place to start" ((in 22 reviews)); "Great work life balance and co workers" ((in 14 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Pay is low compared to industry averages" ((in 19 reviews)); "Focus on whole life insurance when this may not be the best option for all clients." ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "Poor Management & lack of employee motivation" ((in 13 reviews)); "Low salary provided by organisation" ((in 9 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

First Command Financial Services reviews

4.4

87% would recommend to a friend

(576 total reviews)

Mark Steffe

92% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is 22% above average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

576 reviews

4.0

Jul 31, 2023

Important Work, Great Work Climate

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Great flexibility in schedule, valued by leadership, opportunities for growth in either professional development or corporate promotion. Great bonus and incentive programs

Cons

Pay for training is woefully low when becoming a new advisor. Commissions system is a mess. It's overly complicated and due for update.

First Command Financial Services Response

2y

Thank you for taking time to share some of the benefits of a career as a First Command Financial Advisor. We seek to attract and retain talented people by providing employees and Advisors with opportunities to enhance their professional knowledge, develop leadership skills and grow within the organization. Our Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Some of the benefits of that program include paying new Advisors during the training and licensing period and offering a full array of employee benefits. Through the program, our Advisors learn how to build and grow their own business, serve new clients and provide quality, face-to-face financial coaching. Our Advisors are eligible to earn a strong income through competitive industry commissions on sales of financial products, plus additional annual and deferred compensation. At First Command, we maintain an open-door policy and encourage employees and Advisors to communicate challenges with their leadership. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.

5.0

Jul 26, 2023

Good company with a good mission

Field support training specialist

Recommend

CEO approval

Business Outlook

Pros

A mission that I can stand behind, and coworkers who are passionate about what they do.

Cons

Not enough communication between field and home office or different home office groups.

First Command Financial Services Response

2y

Thank you for sharing your positive First Command experience. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. At First Command, our leadership team is committed to transparency and open communication with employees and Advisors. We maintain an open-door policy and encourage employees to communicate concerns with their manager. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.

5.0

Jul 11, 2023

Great Balance

User experience researcher and designer

Recommend

CEO approval

Business Outlook

Pros

Great balance for working parents.

Cons

Slightly lower pay than other areas around.

First Command Financial Services Response

2y

Thank you for taking time to share your positive First Command experience. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program, including paid time off, paid parental leave and a flexible, hybrid work environment. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Thank you again for sharing your experience.

Viewing 391 - 393 of 576 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist