Is First Command Financial Services a good company to work for?

First Command Financial Services has an overall rating of 4.4 out of 5, based on over 635 reviews left anonymously by employees. This rating has been stable over the past 12 months. 88% of employees would recommend working at First Command Financial Services to a friend and 89% have a positive outlook for the business. The best reviews about First Command Financial Services have been left by employees working as District Advisor , Financial Advisor and Administrative Assistant .

Does First Command Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Command Financial Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Command Financial Services. This rating has been stable over the past 12 months.

How satisfied are employees working at First Command Financial Services?

88% of First Command Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Command Financial Services 4.3 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at First Command Financial Services?

Financial Advisor (158) , Administrative Assistant (42) , District Advisor (13) , Advisor (7) , Financial Advisor Trainee (6) , Office Manager (6) , Vice President (6) , Intern (5) , Marketing (5) , Trader (5) , Director (4) , Executive Assistant (4) , Accountant (3) , Associate Director (3) , Customer Service Representative (3)

What are the pros of working at First Command Financial Services according to real employee reviews?

"Great people and you are appreciated" ((in 42 reviews)); "The culture here is great" ((in 42 reviews)); "Benefits are good" ((in 23 reviews)); "great training and place to start" ((in 21 reviews)); "Great work life balance and co workers" ((in 13 reviews))

What are the cons of working at First Command Financial Services according to real employee reviews?

"Low pay Mediocre benefits Pay Increases / Merit raises" ((in 17 reviews)); "Senior leadership has no personal, first hand experience as an advisor with the company" ((in 16 reviews)); "It was clear from day one that the only thing they want you to sell is whole life insurance." ((in 15 reviews)); "Poor Management & lack of employee motivation" ((in 15 reviews)); "Low salary provided by organisation" ((in 10 reviews))

What are employees saying about First Command Financial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Command Financial Services layoffs and their outlook for job security at First Command Financial Services in 2026.

What are the top reviewed First Command Financial Services locations?

Fort Worth , Colorado Springs , San Antonio , Dallas-Fort Worth , San Diego , Annapolis , Charleston , Mount Laurel , Austin , Orlando , Oak Brook , Alexandria , Dallas , Oceanside , Pensacola , Tampa , Evans , Colonial Heights , Woodbridge , Saint Robert , Anchorage , Papillion , Lawton , Oklahoma City , Washington , Fayetteville , Biloxi , Clarksville , Aurora , Lakewood

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First Command Financial Services

First Command Financial Services reviews about "pay"

89% positive business outlook

Ratings by category

4.6

Culture & values

4.5

Diversity & inclusion

4.3

Work/Life balance

4.3

Career opportunities

4.2

Senior management

4.1

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

87 reviews

5.0

Sep 16, 2025

An amazing opportunity

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

I was given this opportunity to work in the company without having any prior knowledge of the industry. I have been given the opportunity to work in office and remotely. I have worked as a W-2 employee and as a freelance admin. During both opportunities, I have been given on-the-job training, bonuses, pay raises, incentives and room to progress in training and certifications. There is the this unique culture within the company that understands my lifestyle as a military spouse which has allowed me to balance my work and home life. Because of the connections I made in the company, I have been able to work in multiple districts, divisions and amongst multiple advisor teams.

Cons

There is a high turnover in the number of advisors I have had to work for and each office offers different pays and is not consistent across the company. Bonuses and incentives are all dependent on each independent advisor. And although I have been blessed to keep my position in multiple states, there were times I had to wait for the position to open before being able to work again.

First Command Financial Services Response

10mo

We’re thrilled to hear how your time at First Command has offered you both growth and flexibility, especially as a military spouse. Your experience navigating various office types and roles while balancing home life is a powerful example of our mission in action. We also appreciate your thoughtful feedback regarding consistency in assistant recognition and training across Advisor offices. Since each office operates independently, compensation and team structure can vary, but we’re continuing to explore ways to share best practices and elevate support roles across the company.

1.0

Sep 23, 2025

Overworked/under valued

Office assistant

Recommend

CEO approval

Business Outlook

Pros

Offer 2 flexible "holiday" days on top of regular ones, offer hybrid work for some depts allowing to work some days at home, esop program is nice, Christmas bonus is a big plus, love on campus lunch companies

Cons

Waaaay too much mandatory overtime, management is horrible (at least in my dept) & no way to hold the accountable, systems/programs are constantly going down where we can't even do our job, a ridiculous amount of completely unnecessary meetings, pay isn't great, they treat tenured employees terribly and new hires with no experience get paid more, resources are severely lacking

First Command Financial Services Response

9mo

Thank you for taking the time to share your perspective. We appreciate your long tenure and the contributions you've made over the years. We're glad to hear you find value in elements such as our flexible holidays, hybrid work options, ESOP program, and annual bonus—these are just a few of the ways we aim to support our team members. We also recognize that some of the concerns you’ve raised regarding department-specific management practices, system reliability, workload, and compensation equity, are serious and deserve attention. Your feedback has been shared with the appropriate internal teams to ensure these experiences are examined with care and context. While we cannot address individual department issues publicly, we are committed to fostering a work environment where employees feel heard, respected, and valued. If you’d like to share more details confidentially, we encourage you to speak directly with your HR business partner or use our internal feedback channels. Your voice matters, and we thank you again for speaking up.

5.0

Oct 13, 2025

Great place to work!

Director, real estate and facilities

Recommend

CEO approval

Business Outlook

Pros

The First Command culture surpasses that of any other workplace I've experienced. The home office campus is beautiful, making it an inviting place to work. Senior leadership takes the time to ensure that you have the resources needed to do your job, and they encourage you to reach out if you need their help. Pay and benefits are excellent.

Cons

Insurance is not active until after the first 90 days of employment.

First Command Financial Services Response

9mo

Thank you for sharing your positive experience and for the role you play in helping make our home office an inviting and inspiring place to work. We’re glad to hear our culture and leadership support have made a meaningful difference in your time at First Command. We’d also like to clarify your feedback around benefits. First Command is pleased to offer a comprehensive benefits package designed to support the health and well-being of employees and their families. This includes medical, dental, vision, life and disability coverage, as well as wellness programs, long-term care, legal assistance, identity theft protection, an employee assistance program, and pet insurance. Coverage for you and your eligible dependents becomes effective on the first day of the calendar month coincident with or after 60 days of employment, following classification as a Regular Full-Time or eligible Part-Time employee. We appreciate your feedback and are grateful to have you on the team.

2.0

Jun 18, 2026

Nice colleagues, but pay could be better

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Nice people in the office

Cons

Pay is not that great

First Command Financial Services Response

Thank you for taking the time to share your feedback and for your time with First Command. We appreciate your perspective and are glad you had a positive experience with the team. We also value your input on compensation and recognize the role it plays in overall job satisfaction. As you noted, the Advisor role can be challenging, but it also offers meaningful opportunities. Our Advisors complete a comprehensive training program to help them build their business, serve clients and provide face-to-face financial coaching. Many find the experience rewarding through the support they receive and the impact they have helping those who serve pursue long-term financial security. Thank you again for your feedback.

4.0

Jun 23, 2026

Team-oriented environment with annual pay raises

National branch advisor

Recommend

CEO approval

Business Outlook

Pros

Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

Cons

Pay is low compared to industry averages Some opportunity for promotions, but not many

First Command Financial Services Response

Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.

3.0

Sep 7, 2025

Good, not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, good supporting cast

Cons

Not great pay for the work done

First Command Financial Services Response

10mo

Thank you for taking the time to share your experience. We're glad to hear that you've found value in the flexibility and team support. We also appreciate your feedback regarding compensation as we are constantly evaluating how to best support and recognize all members of our workforce. Your perspective is valued, and we’re grateful for your contributions in helping us serve our mission.

5.0

Jul 29, 2025

Best company I've ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's not often that you get to work for a company that supports their employees and treats them less like widgets and more like family, but that is what I found at First Command. I spent over 20 years working harder and harder for other financial service companies and was asked to do more and appreciated less each passing year. I've now been at First Command for over 10 years and wish I could have been here so much longer. The fact that we get to serve the military community, especially when they most need us, makes it even more rewarding. Great benefits and recognition programs. Strong ESOP with top notch balance sheet management. Loyal and deserving clients. Overall good pay. Communicative leadership. Investment in professional growth and in growing technology. Training is strong and getting better. Worthwhile mission. Potential to grow as a company/employee is ready to explode right now.

Cons

No company is perfect, but I promise that folks here care and strive to do the right thing by all.

First Command Financial Services Response

11mo

Thank you for your incredible endorsement and over a decade of dedication to our mission. Your words reflect the culture we strive to build, one grounded in purpose, support, and service. We’re proud to have employees like you helping shape a future where our people and clients thrive. Thank you for being part of our story.

Viewing 1 - 3 of 87 Reviews

Jobs at First Command Financial Services

Document Processing & Imaging Specialist

Fort Worth, TX

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Front Desk Receptionist

Credit Card Representative

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An amazing opportunity

Overworked/under valued

Great place to work!

Nice colleagues, but pay could be better

Team-oriented environment with annual pay raises

Good, not great

Best company I've ever worked for

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