First Command Financial Services reviews

First Command appreciates the comments made but must respectfully reject the allegations in this posting. It is true that First Command Advisors are independent contractors, as we promote an entrepreneurial spirit encouraging Advisors to achieve such goals they choose to set. And we are committed to providing equal opportunities for all of our employees and Financial Advisors. Our policies and training programs are designed to ensure equal treatment for everyone at all levels of the organization. We do not condone or permit discrimination on the basis of gender, military or veteran status, race, religion or other characteristics protected by law. Harassment in any unlawful form is not tolerated, and where it has been established that a person has unlawfully harassed, that person has been discharged. Furthermore, the statement that new Advisors sell “insurance only” is incorrect. New Advisors go through an extensive training program designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients, and provide quality, face-to-face coaching. Our approach is not to focus on the sale of any particular type of financial product. Rather, we teach Advisors to coach our clients to become financially disciplined and confident in their pursuit of financial security by addressing the spectrum of financial issues including risk management (insurance), cash management (banking) and investments to achieve long-term goals including retirement. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry.

First and foremost, thank you for providing your review. Please know we appreciate your feedback. As a company owned by its employees, First Command is committed to soliciting employee feedback on a regular basis to help us continually improve. This commitment has helped us achieve recognition as a 2019 Best Companies to Work for in Texas. I'm sorry to hear that you had a negative experience, and I will make our company leadership aware of your concerns. We are committed to improvement in all things.